Open to opportunities

Mikee Maniego

@mikeemaniego

Message

I support customers, sales operations, and accounting workflows using CRM, Shopify, and online tools.

Philippines

Message

What I'm looking for

I'm looking for a role where I can support customers and business operations, use CRM and online tools, manage administrative tasks accurately, and continue growing in sales, customer service, technical support, or accounting assistance.

I've supported sales at Valor Global Inc., handled customer inquiries at Touchpoint Solutions Inc., and processed orders, refunds, and replacements through Zoho Desk and Shopify.

Across customer service, accounting assistance, and office administration, I've managed records, bank reconciliations, payroll support, billing, email, calendars, and client concerns in fast-paced environments. I'm detail-oriented, organized, tech savvy, and fluent in English.

Experience

Work history, roles, and key accomplishments

Customer Service Support

Touchpoint Solutions Inc.

Jan 2025 - Jan 2026 (1 year)

Handled email inquiries, tickets, and live chat using ZOHO Desk, and processed orders, refunds, and replacements using Shopify. Assisted customers with inquiries and issues related to products and services.

Zoho Desk Shopify Customer Service Email Management Live Chat

Sales Representative

Valor Global Inc.

Jan 2022 - Jan 2026 (4 years)

Engaged with customers to promote and sell products or services, building relationships with potential and existing clients, identifying their needs, and demonstrating how offerings can fulfill those needs.

Sales Customer Relationship Management

Accounting Assistant

X-Power Technology, Inc

Jan 2022 - Dec 2022 (11 months)

Supported month-end/year-end closing processes, assisted with budget preparation, handled payroll, performed monthly bank reconciliations, and reconciled account discrepancies.

Accounting Bank Reconciliation Payroll Budgeting

Customer Service Representative

IGT Solutions

Jan 2021 - Jan 2022 (1 year)

Listened to customer questions and concerns, provided answers and responses, provided information about products and services, took orders, calculated charges, and processed billing or payments.

Customer Service Order Processing Billing

Office Staff

Techlocity

Jan 2020 - Jan 2021 (1 year)

Supported daily administrative and operational tasks of an office environment, including filing documents, maintaining records, and managing databases.

Administrative Support Data Entry Record keeping Database Management