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Michael Lombardi

@michaellombardi

Senior SDR at ServiceTitan who sourced $122K in closed-won ARR and builds AI-powered outbound systems.

At ServiceTitan, I sourced $122K in closed-won ARR at a 17% close rate on sourced opportunities. I run discovery calls with business owners using GAP Selling and Sandler, and coach teammates on outbound strategy.

At Enertia Studios, I founded an AI studio for service businesses. I interviewed 20+ customers and built agentic GTM systems that source and score prospects, identify buying signals, and route leads into relevant sequences.

At PHMG, I generated 74 new-logo deals worth $1.28M in total contract value and led a seven-person team averaging 105% of quota. Earlier, I co-founded Fansub, a venture-backed entertainment SaaS that raised a $2M pre-seed round and scaled to 23,000 MAU.

Experience

Work history, roles, and key accomplishments

Current

Sales Development Representative & Team Lead

Current

ServiceTitan

Jan 2026 - Present (9 months)

Sourced $122K in closed-won ARR at a 17% close rate and maintained a 19% booked-meeting rate on DM connects. Coached teammates on outbound strategy and participated in AI beta groups.

GAP Selling Sandler Outbound Prospecting Discovery Salesforce Nooks AI Agents

Current

Founder & AI Solutions Architect

Current

Enertia Studios

Jan 2025 - Present (1 year 9 months)

Founded an AI studio building custom systems for service businesses, performing customer discovery interviews and running full-cycle outbound sales. Engineered agentic GTM systems and taught myself prompt engineering, Python, and API integrations.

SPIN Selling Outbound Sales Prompt Engineering Python API Integration AI Agents N8n Zapier

Senior Sales Development Representative, Team Lead

PHMG

Jan 2024 - Dec 2025 (1 year 11 months)

Generated 74 new-logo deals worth $1.28M in total contract value and earned President's Club 3x. Led a 7-person team averaging 105% of quota and increased daily appointments sat by 44%.

Outbound Prospecting Cold Calling Cold Emailing Pipeline Generation Salesforce Outreach SalesLoft Gong

Co-Founder, CMO & Head of Strategic Relations

Fansub

Jan 2020 - Dec 2024 (4 years 11 months)

Co-founded a venture-backed entertainment SaaS, raised a $2M pre-seed round, and scaled to $300K in pre-seed revenue and 23,000 MAU. Built the GTM engine and teams that acquired 600+ ticketed in-person and 200+ livestreamed events.

GTM Strategy Partnerships Sponsorship Customer Success Brand Activation Omni Channel Marketing Demos

Enterprise Account Manager

Scripted

Jan 2018 - Dec 2020 (2 years 11 months)

Managed $600K in committed ACV across a mid-market and enterprise portfolio on a retention-based quota. Led executive account reviews to uncover expansion opportunities, driving $275K in upsells while holding a 75% renewal rate.

Account Management Upselling Renewals Executive Presentation CRM Management