K Fisher
@kfisher
Great outcomes start with asking the right questions, listening, and testing hypotheses;
What I'm looking for
I am a seasoned UX Designer with over 20 years of combined experience in UX, analysis, and delivery. I have led projects in usability engineering, behavioural science, and technical knowledge to take projects through development and delivery. My approach remains consistent, with a focus on delivering bespoke dev projects, interaction design, and refreshing ecommerce portals.
I have worked with various clients, including Saint Gobain, 8x8, TCC, and CLS, delivering UX design and analysis on a range of initiatives. I thrive in the pursuit of finding creative solutions to real-world challenges, and I have the ability to head up and motivate a team as well as work autonomously.
I am a creative problem solver at heart, with a strong background in usability engineering, behavioural science, and technical knowledge. I have a proven track record of delivering successful projects, and I am passionate about finding innovative solutions to complex problems.
Experience
Work history, roles, and key accomplishments
Senior UX
Saint Gobain UK & Ireland
Aug 2020 - Feb 2024 (3 years 6 months)
Working with seasoned team alongside alumni from Amazon, Capital One, Nationwide and Vodafone.
I was brought into the team to bring data into the design process. Over the last 3 years I've driven UX on a range of initiatives, UX reviews and the optimization programme across the digital portals.
Key processes: Usability engineering, Customer journey mapping, Quant / Qual analysis
UX Lead, Visual Design
8x8 Inc
Dec 2018 - Feb 2020 (1 year 2 months)
Leading UX design and analysis on 3 products. Partnering with product owners to design, deliver, and launch the agency's first self-service solution. Driving design, prototyping, and research from start to delivery.
UX, Visual Design and Analysis
Aquila Heywood
Jan 2017 - Sep 2018 (1 year 8 months)
Supporting bespoke development by translating project specification, user flows, wireframes, and collateral. Facilitating design, research, testing, and analysis to improve a legacy enterprise pensions solution used by local authorities across the UK.
Working with a team of developers and statisticians to build bespoke applications for international sporting events across athletics, Premier League, and F1. Driving UX design and analysis, translating vision into interactive prototypes.
Freelance - UX Lead / Analyst
TCC
Sep 2015 - Aug 2016 (11 months)
I worked within the digital and marketing functions as part of a 3 year business transformation programme. In the first instance I analyzed the societies e-commerce offering which services 700,000 members and millions of transactions every year. Latterly moving on to provide assets, stylesheets and templates.
Freelance - UX Lead / Analyst
CLS
Apr 2013 - Sep 2015 (2 years 5 months)
Conducting UX audit for legal services. Translating project specification, user flows, wireframes, and collateral to facilitate key stakeholder focus and feedback into the development process.
Freelance - UI/UX/Designer/Development
Comtec Enterprises
Apr 2012 - Mar 2013 (11 months)
Whilst working with the Comtec team, I helped rebrand the organisation both on and offline. Whilst with the team I developed solutions in a range within a range of CMS / templating systems.
Key processes: Client interviews, requirements capture, lo-fi wireframes, hi-fi wireframes, visual design, branding, theme development and implementation
Senior Web Developer / Designer
Black Diamond Films
Apr 2010 - Feb 2012 (1 year 10 months)
Campaign reach 10 million ABC1 adults
I spent eighteen months building a series of digital projects for the extensive client list of Black Diamond with the account director and creative director at the agency. I designed and developed a range of campaign sites for partners including Guardian, Secret Cinema, Sky and National Geographic.
Head of New Media
Corporate Image Media
Mar 2009 - Apr 2010 (1 year 1 month)
I led the Digital Services for a Publishing company based within Kent. I was at the forefront of overhauling the companies database driven websites. Whilst at CIM I also implemented a regime of technologies and programme of computer based training programmes to educate the sales team.
After research into the third sector I managed to secure a number of sizable web projects, working alongside some superb marketing teams helping to raise funds for some truly inspiration projects.
Analysis / Delivery for:
Kent & London Wildlife Trust
Charity Bank
Jubilee Action
Design Lead + Development
ZEST
Aug 2000 - Jul 2002 (1 year 11 months)
My main role at DDA (later to become SNS Design/SNS/Zest) was to aid the Directors in the development of the new media services offered to agency clients. Beyond my development skillset this task also entailed putting into practice my experience of project and document management procedures.
Design Lead + Development
Applied Relational Technology
Jul 2000 - Mar 2002 (1 year 8 months)
I worked at ART as senior web designer/ developer within the consultancy. I was joined the company as a contract designer and was soon employed on a full time basis. I gained a wide range of experience at this position both in terms of people / project management and in terms of development methodologies whilst taking an active part in developing Retail Advantage a prop tech solution.
Education
Degrees, certifications, and relevant coursework
University for Creative Arts
MA, Time Based Media with Electronic Imaging (HCI)
1996 - 1998
Activities and societies: Creative course backed up by study of science behind communication, cognition and HCI
Intensive full time MA course supporting delivery of course balancing creative and theoretical aspects of communicating with viewers.
University of Kent at Canterbury
BSc (Hons) , Computer Science
1993 - 1996
Grade: 2:1 (Hons)
Activities and societies: Study of the practice and they behind analyzing project requirements, translating project plans into functioning services.
I graduated in the top 2% of a 350 strong cohort of computer science engineers
Availability
Location
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Salary expectations
Social media
Job categories
Skills
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