Loading...
Loading...
Himalayas
About usHimalayas PlusCommunityTech stackEmployee benefitsTerms and conditionsPrivacy policyContact usFor job seekers
Create your profileBrowse remote jobsDiscover remote companiesJob description keyword finderRemote work adviceCareer guidesJob application trackerAI resume builderResume examples and templatesAI cover letter generatorCover letter examplesAI headshot generatorAI interview prepInterview questions and answersAI interview answer generatorAI career coachFree resume builderResume summary generatorResume bullet points generatorResume skills section generator© 2025 Himalayas. All rights reserved. Built with Untitled UI. Logos provided by Logo.dev. Voice powered by Elevenlabs Grants
Join the remote work revolution
Join over 100,000 job seekers who get tailored alerts and access to top recruiters.
MU@mercymarylinuser
Energetic customer service provider with strong interpersonal skills.
ZimbabweI am an energetic and friendly individual with over 4 years of experience as a Customer Service Provider and Call Centre Agent. My strong interpersonal and communication skills allow me to deliver exceptional customer service and creativity, whether working within a team or independently. I pride myself on my ability to meet the utmost satisfaction of stakeholders.
Throughout my career, I have achieved significant milestones, including being named Employee of the Month at Family Impact in 2018 and improving customer satisfaction by at least 4% within six months. My role as a Legal Client Advisor at Hogwe Nyengedza Attorneys has further honed my client handling skills, where I conduct legal analysis, manage social media platforms, and ensure the smooth operation of office duties.
Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!
Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!
Work history, roles, and key accomplishments
Hogwe Nyengedza Attorneys
Oct 2020 - Present (5 years 1 month)
Provided legal advisory services, conducted legal analysis and research, and drafted legal opinions and memorandums. Managed social media platforms and ensured the safekeeping of confidential documentation.
Chimatai Marketing Agency
Sep 2019 - Present (6 years 2 months)
Answered phone calls to resolve customer difficulties with social media platforms for orders and ensured personal data capture for new and existing subscribers. Proactively recommended items to increase customer satisfaction and improve transaction profitability.
Family Impact Zimbabwe
Dec 2017 - Present (7 years 11 months)
Handled a wide range of incoming calls and face-to-face customer interactions, resolving issues to customer satisfaction. Maintained and updated customer databases, ensuring accurate records of discussions and correspondence.
Degrees, certifications, and relevant coursework
Bachelor of Social Sciences & Administration, Social Sciences & Administration
Grade: 2:1 (PASS)
Activities and societies: Active in university societies, co-founded the Business Partnership Society (BPS).
Pursued a Bachelor of Social Sciences & Administration, focusing on key areas such as organizational behavior, business administration, marketing communications, and customer relations. Engaged with modules covering economic and political principles, supply chain management, and human resource management. Completed a final year project thesis on 'ECONOMIC DECLINE AND THE DIPLOMACY CONCERPT'.
A Levels, General Studies
Grade: 3 A LEVEL PASSES
Completed A Levels, achieving 3 passes. Studied a range of subjects to prepare for university-level education.
Secondary Education, General Studies
Grade: GCSE’s – grades A, B & C – Including Mathematics, English and Science
Completed secondary education, earning GCSE passes with grades A, B, and C. Core subjects included Mathematics, English, and Science, building a strong foundational knowledge.
ZimbabweYou can contact MercyMarylin and 90k+ other talented remote workers on Himalayas.
Message MercyMarylinGeorgina Mapuke
Call Centre Agent (Inbound), Omni Contact (Econet 111)
Pearl Rutendo Dumbura
Customer Service Representative, Zimworx Strategic Financial Services
Fadzai Karengwa
Customer Care Representative, Leons Investments
JCJaMeelah Cooley
Customer Service and Sales, Verizon
Purity Mwende
Customer Support, Geminia Life Insurance
Elizabeth Wambui
Customer Relations Officer, Haki Stores
NUNuella User
Customer Service Representative, Self Employed
ARAngelena Roberson
Inbound Call Center Rep, Connextions
Thabile Mthethwa
Customer Service Advisor, Concentricx Gym
innocentia thabana
Customer Service Representative, Dash BPO
