Open to opportunities

Menka Singh

@menkasingh

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Experienced general manager blending operations, marketing, and sales to drive client success.

India

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What I'm looking for

I’m seeking a role where I can lead operations and marketing efforts, drive client engagement, and support growth through strong project management and team collaboration.

I am an operations and marketing leader with 6+ years of experience across executive support, business development, and client-facing roles. I combine project management, proposal writing, and team coordination to deliver operational excellence.

I have led daily operations, vendor and budget management, and created marketing collateral and presentations using Canva to improve client engagement and project delivery. I’ve driven lead-generation efforts that increased qualified leads and developed social content strategies to enhance customer experience.

I value clear communication, efficient processes, and collaborative leadership, and I seek roles where I can apply my skills in operations, marketing, and client relationship management to support business growth.

Experience

Work history, roles, and key accomplishments

Current

General Manager

Current

GS Plus Architecture

Jan 2025 - Present (10 months)

Directed daily operations, scheduling, and teams for multiple architectural projects; prepared RFPs and project documentation and produced marketing collateral that improved client engagement and project delivery.

Operations Management Project Coordination RFP Client Communication Vendor Management Budget Oversight Canva Presentation Design

Social Media Manager

Skyhigh Blockchain

May 2024 - Dec 2024 (7 months)

Developed content strategies and managed customer interactions across social platforms to improve customer experience and satisfaction and resolve issues promptly.

Social Media Strategy Content Creation Community Management Customer Support Canva

Business Development Consultant

Bricklab

Jun 2023 - Dec 2023 (6 months)

Assisted clients with product inquiries, provided tailored solutions, and engaged prospects via calls, emails, and meetings to build long-term relationships and support internal issue resolution.

Business Development Client Relationship Management Sales Outreach CRM (Salesforce)Communication Lead Qualification

Lead Generation Specialist

Efficiently Global Solutions

Nov 2021 - Feb 2023 (1 year 3 months)

Spearheaded lead generation campaigns that increased qualified leads by 30% and maintained interaction records to enable efficient follow-ups and conversion.

Lead Generation Campaign Management CRM Data Tracking Outreach Qualification Email & Phone Sales

Business Development Manager

VPC Care

Feb 2020 - Jul 2020 (5 months)

Managed client relationships and guided customers through product selection and purchase, delivering post-sales support to maintain high customer satisfaction.

Client Management Sales Support Customer Service Product Guidance Post Sales Microsoft Office Google Workspace

Franchisee Coordinator

Technobrains Education Pvt. Ltd.

Dec 2017 - Apr 2018 (4 months)

Supported franchise partners with operational concerns, maintained service standards, and managed sales data and franchise-related inquiries to ensure smooth operations.

Franchise Support Operations Customer Service