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jhalak agrawal

@jhalakagrawal

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Detail-oriented General Manager with a passion for operations management.

India

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What I'm looking for

I seek a dynamic role in operations or marketing where I can leverage my skills and contribute to team success.

I am a detail-oriented and proactive professional with a strong background in operations management and entrepreneurship. Currently pursuing my MBA at Narsee Monjee Institute of Management Studies, I have developed a solid foundation in managing end-to-end operations, particularly in the apparel industry as a General Manager at Label Lure. My role involved overseeing product development, sourcing, marketing, and sales, ensuring financial stability through effective budgeting and forecasting.

In addition to my managerial experience, I have honed my skills in content writing and digital marketing through various roles, including as a Cataloguing and Customer Excellence Executive. My ability to adapt quickly to new challenges and thrive in fast-paced environments has been instrumental in my success. I am passionate about leveraging my skills to drive operational excellence and contribute to organizational growth.

Experience

Work history, roles, and key accomplishments

General Manager

Label Lure

Jan 2023 - Jun 2025 (2 years 5 months)

Oversaw end-to-end operations including product development, sourcing, marketing, and sales. Managed vendor relationships and optimised the supply chain for quality and cost-efficiency. Ensured financial stability through budgeting, forecasting, and investor relations.

Operations Management Product Development Budgeting Investor Relations Marketing Sales Vendor Management

Cataloguing and Customer Excellence Executive

Urvann

Nov 2021 - Apr 2022 (5 months)

Managed product listings on an e-commerce platform, specifically Shopify. Handled bulk uploads efficiently using Excel/CSV sheets and platform-specific seller tools.

Shopify Product Listing Data Entry Excel CSV Customer Service

Marketing Trainee

Shopclues

Jun 2021 - Jul 2021 (1 month)

Researched, wrote, and edited blog content, ensuring alignment with SEO best practices and brand voice. Identified and collaborated with micro and macro influencers for brand and blog promotion.

Content Writing SEO Influencer Marketing Blog Management Research Editing

Education

Degrees, certifications, and relevant coursework

Narsee Monjee Institute of Management Studies

MBA, Operations Management

Grade: 85%

Pursued a Master of Business Administration with a specialization in Operations Management. Focused on optimizing business processes, supply chain efficiency, and strategic decision-making.

Delhi Public School - Aligarh

12th Grade, Commerce with Mathematics

Grade: 85%

Completed 12th grade with a focus on Commerce and Mathematics. Developed foundational knowledge in business principles, accounting, and quantitative analysis.

Delhi Public School - Aligarh

10th Grade, General

Grade: CGPA: 9.4

Completed 10th grade, covering a broad curriculum across various subjects. Established a strong academic foundation for further studies.

Bennett University

BBA, Entrepreneurship

Grade: CGPA: 8.5

Completed a Bachelor of Business Administration with a focus on Entrepreneurship. Gained insights into business development, innovation, and the fundamentals of starting and managing ventures.