faisal khan

Led supplier relationship management by implementing procurement best practices, overseeing contract and payment tracking, and driving cost-effective negotiations and budget planning. Managed end-to-end webinars and quarterly marketing meetings, covering everything from invites and speaker coordination to content preparation and post-event analytics, using Google Meet.

Collaborated with marketing, sales, and cross-functional teams to align marketing operations activities and develop and upkeep documentation and training materials. Developed and led engaging, results-driven workshops and programs, and managed both internal and offshore sales and marketing teams, including their hiring, training, and appraisals.

Spearheaded the formulation of all-encompassing creative strategies that resonate with clients' goals, target demographics, and prevailing market trends. Measured, reported, and assessed the performance of digital marketing campaigns, always striving to exceed goals in terms of ROI and KPIs.

Implemented escalation mechanisms, resulting in a significant reduction of Churn Rate from 15% to 3%. Implemented data-driven strategies by strategically placing high-demand brands in specific centers, resulting in a monthly revenue increase from 0.3 Million to 1 Million.

Sought and developed opportunities for business development for the company, building relationships with existing and new clients to increase current spending. Analyzed market trends to reposition 2 underperforming brands, resulting in 30% revenue recovery.

Planned, managed, and executed custom-built kiosks and content for various clients, and identified specific prospects to reach out to with an effective value proposition. Led multiple marketing activation campaigns for major brands in Dubai duty-free.

Worked closely with vendors like Ingram Micro and Redington for procurement and post-sales issues, and developed and maintained processes for managing and tracking full IT asset, license, and maintenance life cycle. Coordinated with the sales team by managing schedules, documents, and licenses.

Responsible for sales administration and promotion for the UAE and other GCC countries, successfully dealing with clients like Chanel, Clarins, Grand stores, and Puig Me. Coordinated ATL and BTL marketing campaigns, including activations, events, and promotions.

Provided technical consultation (Hardware and Software) to customers. Maintained knowledge of Dell's product line and services along with future industry products and technologies.

Completed post-graduation studies in Marketing at Bangalore University, gaining advanced knowledge in marketing strategies and practices.

Obtained a Bachelor's degree in Commerce from Delhi University, focusing on foundational business and economic principles.

Earned a Diploma in Information Technology from NIIT - New Delhi, developing skills in various IT concepts and applications.

Completed certifications in Digital Marketing and Inbound Marketing from Hubspot, enhancing expertise in modern marketing techniques.

Achieved Google Ads Search, Google Ads Display, and Google Analytics Certifications, demonstrating proficiency in Google's advertising and analytics platforms.