Open to opportunities

Amos Krishnan

@amoskrishnan

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Dynamic Head of Business Operations with expertise in business growth.

India

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What I'm looking for

I seek a role that fosters innovation, growth, and strong client relationships.

I am a dynamic Head of Business Operations with over 6 years of experience, complemented by a comprehensive 7-year background in marketing, retail, business operations, and hospitality. Renowned for my proven track record in driving business growth and enhancing brand visibility, I excel in lead generation through email marketing, cold calls, and LinkedIn outreach. My strategic approach has led to a fivefold increase in client onboarding and the successful spearheading of sales initiatives that significantly boosted revenue.

Adept in project management, team leadership, and strategic planning, I am committed to nurturing client relationships and delivering exceptional results within the hospitality industry. My experience spans various roles, including managing client onboarding processes and overseeing branding and promotional campaigns. I thrive in environments that challenge me to innovate and improve operational efficiency, ensuring that my teams consistently meet and exceed performance metrics.

Experience

Work history, roles, and key accomplishments

Head of Business Operations

Vertical Talent Solutions

Jun 2023 - Jul 2024 (1 year 1 month)

Led a team in lead generation and candidate sourcing, implementing strategic initiatives for business development and automation. Achieved significant client onboarding growth through targeted marketing efforts.

Lead Generation Candidate Sourcing Business Development Email Marketing CRM Systems Project Management Team Leadership Automation Tools Client Relationship Management Strategic Planning

Business Development Executive

Linksoft Technologies

Feb 2023 - Jun 2024 (1 year 4 months)

Utilized CRM and LinkedIn Sales Navigator to manage leads and improve conversion rates. Designed and managed email campaigns to engage target audiences effectively.

CRM Systems LinkedIn Sales Navigator Email Campaigns Lead Conversion Content Creation Target Audience Engagement Marketing Strategy Data Analysis Sales Strategy

Sr Manager Marketing & Retail

Greensole Footwear Private Limited

Apr 2022 - Jan 2023 (9 months)

Oversaw branding and promotional campaigns to enhance visibility. Managed online and offline marketplaces, driving growth and maximizing sales opportunities.

Brand Management Marketing Strategy Sales Management Customer Experience Campaigns Market Analysis Networking Reporting Advertising

Project Lead

Vertical Talent Solutions

Oct 2020 - Apr 2022 (1 year 6 months)

Managed client onboarding processes and maintained project documentation, ensuring stakeholder alignment and enhancing client satisfaction.

Project Management Onboarding Documentation Stakeholder Management Communication Process Improvement Team Coordination Customer Satisfaction Strategic Planning Problem Solving

Food and Beverage Waiter

Emirates Flight Catering

Feb 2020 - Jun 2020 (4 months)

Provided exceptional service to guests in the lounge, ensuring a clean and organized environment while catering to special dietary requests.

Customer Service Guest Relations Menu Knowledge Problem Solving Teamwork Time Management Communication

Food & Beverage Intern

Charleston Harbor Resort and Marina

Jun 2018 - Jul 2019 (1 year 1 month)

Assisted in providing excellent customer service and supported kitchen operations during events, ensuring high-quality food presentation and adherence to safety standards.

Customer Service Food Safety Team Collaboration Time Management Communication

Education

Degrees, certifications, and relevant coursework

Yashwantrao Chavan Maharashtra Open University

Bachelor of Science, Hospitality

2023 - 2024

Pursuing further education in Hospitality, focusing on advanced business development strategies and lead management automation.

Kohinoor IMI School of Hospitality Management

Bachelor of Science, Hospitality

2018 - 2023

Studied Hospitality Studies and Catering Science, focusing on various aspects of hospitality management, including food and beverage services, customer relationship management, and operational efficiency.