Mel User
@meluser
Experienced operations manager with strong analytical and leadership skills.
What I'm looking for
As a dedicated operations manager with over three years of experience at Fintechshiftpay Inc., I have honed my ability to lead teams and drive efficiency across multiple locations. My role involved managing a diverse team of database administrators and systems administrators, where I was responsible for overseeing daily operations, ensuring compliance with company policies, and developing operational strategies that align with organizational goals.
My analytical skills have been pivotal in achieving financial objectives, as I regularly forecast requirements, analyze variances, and implement corrective actions. I thrive in collaborative environments, working closely with marketing and sales departments to enhance productivity and customer satisfaction. I am committed to continuous improvement and have a proven track record of identifying operational challenges and implementing effective solutions.
Experience
Work history, roles, and key accomplishments
College Student
Liberty University
Jan 2022 - Present (3 years 4 months)
Currently pursuing a degree in Business Management, focusing on developing skills in financial analysis, strategic planning, and operations management.
Regional Operations Manager
Fintechshiftpay inc.
Jan 2020 - Sep 2023 (3 years 8 months)
Managed operations for multiple locations, overseeing a team of database and systems administrators. Developed policies to enhance efficiency, analyzed performance data for improvements, and ensured compliance with regulations. Collaborated with departments to support company goals and monitored operational performance.
Regional Operations Manager
Fintechshiftpay inc.
Jan 2020 - Sep 2023 (3 years 8 months)
Managed and contributed to RFP for telecommunications capital while overseeing day-to-day operations across multiple locations. Developed operational policies to enhance productivity and compliance, and led a team of database and systems administrators. Analyzed performance data to improve profitability and customer satisfaction.
Education
Degrees, certifications, and relevant coursework
Liberty University
Business Management
2022 -
Knox Central High School
High School Diploma
1990 - 2007
Completed high school education with a diploma.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Skills
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