Errol Cachola
@errolcachola
Experienced operations professional with a focus on process optimization.
What I'm looking for
I am an operations professional with extensive experience in business analysis and project management within the insurance industry. My journey began with a Bachelor's Degree in Business Administration, which laid the foundation for my career. Over the years, I have honed my skills in process optimization, project planning, and team leadership, consistently delivering results that enhance operational efficiency.
At Prosperity Life Insurance Company, I successfully created and executed quality project plans that supported management leaders in optimizing processes across multiple locations. My ability to document and analyze current and future state processes has led to significant improvements in quality and efficiency. I take pride in my analytical skills, which have been instrumental in enhancing the point-of-sale experience for agents and clients alike.
Throughout my career, I have held various leadership roles, including Director of Operations, where I managed key departments and improved workflows. My commitment to professional development and team success has been recognized through multiple promotions and awards, including LOMA designations. I am passionate about leveraging my skills to drive operational excellence and contribute to organizational success.
Experience
Work history, roles, and key accomplishments
Operations Manager
Prosperity Life Insurance Company
Oct 2023 - Nov 2024 (1 year 1 month)
Led operations for new business and project management, focusing on process optimization and quality project plans. Provided visibility on project progress and documented implementation tasks to meet business requirements. Analyzed processes for improvement and enhanced client experiences.
Operations Manager
Prosperity Life Insurance Company
Oct 2023 - Apr 2024 (6 months)
Led operations management by creating and executing project plans to optimize processes across multiple locations. Provided visibility on project progress and documented implementation tasks to ensure business requirements were met. Enhanced operational efficiency through data analysis and process improvement.
Senior Business System Analyst
Secure Administrative Solutions
Nov 2021 - Oct 2023 (1 year 11 months)
Developed and implemented operational plans for various departments while ensuring compliance with regulations. Generated reports for executive teams and provided analytical support during meetings. Coordinated daily operations and assessed departmental objectives.
Senior Business System Analyst
Secure Administrative Solutions
Nov 2021 - Jul 2023 (1 year 8 months)
Developed and implemented departmental plans while overseeing daily operations. Ensured compliance with regulations and internal policies, generating reports for executive review and providing analytical support in meetings.
Director of Operations
Secure Administrative Solutions
Nov 2016 - Nov 2021 (5 years)
Managed multiple departments including New Business and HR, improving workflow efficiencies and overseeing staff development. Coordinated projects with executives and managed a remote team, ensuring departmental goals were met.
Director of Operations
Secure Administrative Solutions
Nov 2016 - Nov 2021 (4 years 11 months)
Managed key departments including New Business, Policy Services, and HR. Improved workflow efficiencies and enforced organizational procedures. Led a remote team and facilitated professional development while overseeing HR programs and departmental staffing needs.
New Business Department Lead
Secure Administrative Solutions
Aug 2014 - Nov 2016 (2 years 3 months)
Oversaw the New Business department, managing applications for insurance products. Ensured timely processing of applications and resolved complex service issues while leading and training department staff.
New Business Department Lead
Secure Administrative Solutions
Aug 2014 - Nov 2016 (2 years 3 months)
Managed applications for Annuities, Life Insurance, and Medicare Supplement. Analyzed reports and resolved complex service issues while leading and training department employees. Ensured timely processing of applications and handled escalated service calls.
Education
Degrees, certifications, and relevant coursework
California State University Northridge
Bachelor's Degree, Business Administration
2001 - 2003
Completed a Bachelor's Degree in Business Administration, focusing on various aspects of business management, finance, and organizational behavior.
College of the Canyons
Associate's Degree, Social Studies
1998 - 2000
Earned an Associate's Degree in Social Studies, which provided a foundational understanding of social sciences and their impact on society.
College of the Canyons
Associates Degree, Social Studies
1998 - 2000
Earned an Associate's Degree in Social Studies, which provided a foundational understanding of social sciences and human behavior.
Availability
Location
Authorized to work in
Job categories
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