Melka GeveroMG
Open to opportunities

Melka Gevero

@melkagevero

Enthusiastic customer service expert with strong teamwork skills.

Philippines
Message

What I'm looking for

I am looking for a role that values teamwork and offers opportunities for growth.

I am a dedicated and self-motivated professional with a strong background in customer service and operations. My experience spans several roles where I have consistently demonstrated my ability to work effectively in team environments while also thriving when using my own initiative. I pride myself on being flexible and reliable, with excellent time management skills that allow me to adapt to challenging situations.

Throughout my career, I have honed my skills in customer relations, ensuring that I provide exceptional service while resolving issues efficiently. My role as an Operations Customer Expert involved screening user-generated content to maintain brand integrity, showcasing my attention to detail and commitment to quality. I have also worked in sales, where I contributed to achieving targets and enhancing customer experiences.

Experience

Work history, roles, and key accomplishments

TP

Operations Customer Expert I

Teleperformance Philippines

Aug 2022 - Present (2 years 10 months)

Screens all user-generated content on an online platform, removing inappropriate or toxic material to protect users and the brand. Ensures content adheres to company standards and guidelines.

Education

Degrees, certifications, and relevant coursework

UC

University of Perpetual Help System Dalta - Calamba

Bachelor of Science, Architecture

Pursued a Bachelor of Science degree with a major in Architecture. The program focused on architectural principles and design.

MS

Mary Belle Montessori School

Highschool Graduate, General Studies

Completed high school education at Mary Belle Montessori School. Gained foundational knowledge across various subjects.

Tech stack

Software and tools used professionally

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