Alliah Della MendozaAM
Open to opportunities

Alliah Della Mendoza

@alliahdellamendoza

Bilingual customer service representative with high customer satisfaction rate.

Philippines

What I'm looking for

I am looking for a role that values customer satisfaction and offers opportunities for growth.

I am a dedicated bilingual customer service representative with over two years of experience in e-commerce sales and management. My journey has equipped me with exceptional active listening skills and a profound ability to resolve customer issues effectively. I pride myself on maintaining a high customer satisfaction rate, ensuring that every interaction is positive and productive.

Currently, I am working as a Content Moderator, where I review and assess user-generated content for compliance with community guidelines. This role has honed my adaptability and attention to detail, allowing me to analyze content trends and provide valuable insights for strategic decision-making. I am committed to continuous learning and growth in my career.

Experience

Work history, roles, and key accomplishments

N/
Current

Content Moderator

N/A

May 2023 - Apr 2025 (1 year 11 months)

Responsible for reviewing and assessing user-generated content for compliance with community guidelines. Adaptable to changes in platform policies and skilled in analyzing content trends.

N/

Customer Service Representative

N/A

Dec 2020 - May 2023 (2 years 5 months)

Bilingual customer service representative with a high customer satisfaction rate. Skilled in resolving customer issues and conveying product-related information effectively.

Education

Degrees, certifications, and relevant coursework

University of Mindanao logoUM

University of Mindanao

Bachelor of Business Administration, Finance and Management

2020 - 2022

Studied Finance and Management as part of the Bachelor of Business Administration program, focusing on financial principles and business management strategies.

Tech stack

Software and tools used professionally

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Alliah Della Mendoza - Content Moderator - N/A | Himalayas