Alliah Della Mendoza
@alliahdellamendoza
Bilingual customer service representative with high customer satisfaction rate.
What I'm looking for
I am a dedicated bilingual customer service representative with over two years of experience in e-commerce sales and management. My journey has equipped me with exceptional active listening skills and a profound ability to resolve customer issues effectively. I pride myself on maintaining a high customer satisfaction rate, ensuring that every interaction is positive and productive.
Currently, I am working as a Content Moderator, where I review and assess user-generated content for compliance with community guidelines. This role has honed my adaptability and attention to detail, allowing me to analyze content trends and provide valuable insights for strategic decision-making. I am committed to continuous learning and growth in my career.
Experience
Work history, roles, and key accomplishments
Content Moderator
N/A
May 2023 - Apr 2025 (1 year 11 months)
Responsible for reviewing and assessing user-generated content for compliance with community guidelines. Adaptable to changes in platform policies and skilled in analyzing content trends.
Customer Service Representative
N/A
Dec 2020 - May 2023 (2 years 5 months)
Bilingual customer service representative with a high customer satisfaction rate. Skilled in resolving customer issues and conveying product-related information effectively.
Education
Degrees, certifications, and relevant coursework
University of Mindanao
Bachelor of Business Administration, Finance and Management
2020 - 2022
Studied Finance and Management as part of the Bachelor of Business Administration program, focusing on financial principles and business management strategies.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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