Nicole Judit
@nicolejudit
Performance-driven professional focused on customer satisfaction and experience.
What I'm looking for
I am a performance-driven professional with a strong focus on customer satisfaction and experience. My interpersonal skills allow me to effectively communicate and connect with customers, ensuring their needs are met and exceeded. I am detail-oriented and reliable, consistently maintaining updated records that comply with strict standards.
Throughout my career, I have gained valuable experience as a Customer Service Representative at Telus International Philippines and as a Content Moderator at Conectys. These roles have honed my ability to handle customer inquiries and provide solutions efficiently, while also allowing me to learn and adapt to new challenges in the fast-paced environment of customer service.
I am eager to continue my professional growth and embrace new experiences that will further enhance my skills and contribute to the success of my future employer.
Experience
Work history, roles, and key accomplishments
Content Moderator
Conectys
Feb 2023 - Apr 2023 (2 months)
Engaged in content moderation, ensuring compliance with community standards and guidelines. Developed organizational skills and attention to detail while managing large volumes of content.
Cold Caller
Telus International Philippines
Jan 2023 - Apr 2023 (3 months)
Worked as a Customer Service Representative, focusing on customer satisfaction and maintaining compliance with strict standards. Developed strong interpersonal skills while handling customer inquiries and issues.
Customer Service Representative
Inspiro
Aug 2021 - Jul 2022 (11 months)
Provided customer support and assistance, focusing on customer satisfaction. Developed patience and strong communication skills while resolving customer issues.
Education
Degrees, certifications, and relevant coursework
Western Institute of Technology
Diploma, Content Moderation
2023 - 2025
Studied content moderation techniques and practices, focusing on maintaining quality standards in digital content.
University of Iloilo
Bachelor of Science, Customer Service
2022 - 2023
Pursuing a Bachelor of Science degree with a focus on customer service principles and practices.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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