Open to opportunities

Melissa Anna Baldelobar

@melissaannabaldeloba

Message

Bid and proposal operations professional driving scalable RFP capture engines and revenue support.

Philippines

Message

What I'm looking for

I’m looking to lead scalable capture and proposal operations—building repeatable RFP engines, governance, and enablement that help Sales win. I value cross-functional partners, measurable forecasting, and process improvements that drive consistent revenue outcomes.

I’m a results-driven proposal and business operations professional focused on bid management, capture/proposal operations, sales enablement, and revenue support. I design and govern scalable capture and proposal frameworks, lead end-to-end RFP/RFS processes, and build operational infrastructure that accelerates pursuit strategy.

Most recently, as a Business Analyst II (Strategy & Investments) with Director-level scope in capture and proposal operations, I’m building the capture engine—operating model, scoring/qualification frameworks, Go/No—Go governance, pipeline segmentation, and competitor intelligence. I institutionalize SOPs and review processes, and deliver forecasting and analytics dashboards that keep stakeholders aligned and measurable.

Earlier roles strengthened my execution and commercial instincts: I managed bid tracking and end-to-end proposal coordination as a Sales Enablement Associate Manager / Bid Manager, and I supported proposal teams by researching RFP opportunities, monitoring contract awards, and maintaining Salesforce and shared documentation systems. Across RevOps and finance operations, I’ve supported quote-to-cash realities, reviewed contracts for compliance, and partnered closely with Sales, Finance, Legal, and Revenue Recognition to drive accurate, audit-ready outcomes.

Experience

Work history, roles, and key accomplishments

Current

Business Analyst II

Current

Quantum Arcadia Group

Feb 2026 - Present (4 months)

Designed and governed capture and proposal operations, including an operating model, scoring and qualification frameworks, go/no-go governance, competitor intelligence, and forecasting dashboards, and institutionalized SOPs and review processes.

Capture & Proposal Operations Competitive Intelligence Sales Enablement SOP Development

Sales Enablement Bid Manager

DXC Technology

Jul 2025 - Jan 2026 (6 months)

Managed sales enablement and bid operations by coordinating end-to-end proposal submissions, maintaining deal tracking in Salesforce, and reviewing proposal content and formatting with internal stakeholders.

Sales Enablement Bid Management Salesforce Opportunity Tracking Stakeholder Management Proposal Content Formatting Deal Status Reporting

RFP Research Specialist

Promet Source Corporation

Jun 2022 - Jun 2025 (2 years 11 months)

Sourced and evaluated RFP leads using predefined scoring criteria, documented disqualifiers, created Salesforce opportunities, monitored Q&A and document updates, and tracked deal progress and contract awards.

RFP Research Lead Generation Evaluation Criteria Salesforce CRM Q&A Monitoring Win Loss Analysis

RevOps Deal Support Analyst

Zendesk Inc.

Oct 2021 - Jun 2022 (8 months)

Supported revenue operations deal review by advising sales on deal flow, reviewing contracts for revenue recognition and finance audit compliance, and coordinating urgent deal exceptions with Finance, Legal, and Revenue Recognition teams.

Deal Support Contract Review Revenue Recognition

Accounts Receivables Specialist

IBM Business Services

Feb 2017 - Jun 2019 (2 years 4 months)

Processed high-volume accounts receivable activities, posted payments, supported DSO targets, resolved disputes and billing discrepancies, and executed collections for accounts aged over 90 days.

Accounts Receivable Payment Posting DSO Management Collections Dispute Resolution Invoice Processing Purchase Order Matching

Shipping Coordinator

WNS Philippines Inc.

Apr 2010 - Sep 2010 (5 months)

Coordinated inbound and outbound transshipments in line with customer instructions, reconciled shipping orders to invoices and contents received, and resolved shipment issues while producing end-of-day shipment and financial reports.

Shipping Coordination Returns Processing End Of Day Reporting

Operations Associate

Maersk Global Service Centre

Nov 2008 - Mar 2010 (1 year 4 months)

Provided discharge and load information for vessels and coordinated special requirements by communicating shipment and receiving status updates with internal stakeholders.

Logistics Coordination Vessel Discharge Load Documentation Status Reporting

Senior Assistant

Accenture

Mar 2005 - Jan 2008 (2 years 10 months)

Validated professional information against client participation criteria within the Enterprise Provider Database to support accurate practitioner eligibility tracking.

Data Validation Provider Database Eligibility

Merchandise Support Clerk

Robinson’s Head Office

Nov 2004 - Feb 2005 (3 months)

Generated and released contracts to suppliers while following established policies and procedures to support satisfactory audit outcomes.

Contract Generation Supplier Coordination Compliance Audit Support Document Control

Customer Service Assistant

Big R Supercenter

Apr 2003 - Jun 2003 (2 months)

Supported customer service by addressing suggestions, complaints, and questions, and helped with attendance checks and assistance at the boggage counter.

Customer Service Customer Communications