About Zendesk
Zendesk, Inc. is an American company headquartered in San Francisco, California, known for its software-as-a-service (SaaS) products that cater to customer support, sales, and overall customer communication needs. Founded in 2007 in Copenhagen, Denmark, Zendesk has grown significantly over the years. The company started modestly, with the founders self-funding their initial ventures while developing products in a loft. Soon after its launch, it attracted interest predominantly from startups, especially after significant companies like Twitter began using its software.
Over the years, Zendesk has raised substantial venture capital, exceeding $86 million before going public in 2014. It faced challenges such as customer backlash against price increases but managed to overcome these by retaining customer support policies. The company has continually evolved its offerings to meet changing market needs, including enhanced analytics, automation features, and expanding its suite from small businesses to larger enterprises. In November 2022, Zendesk was acquired by a consortium of private equity firms for approximately $10.2 billion, marking a significant milestone in its corporate journey. Today, Zendesk boasts a diverse workforce and serves over 100,000 customers globally, solidifying its position as a leader in customer experience innovation.
FAQs
- When was Zendesk founded?
- Zendesk was founded in 2007.
- What industries or markets does Zendesk operate in?
- Zendesk operates in the following markets: Customer Communications, SaaS, Customer Support, Sales Software, Customer Experience, Analytics, Automation, Enterprise Software, Small Business Tools, and Customer Relationship Management (CRM).
- How many employees does Zendesk have?
- Zendesk has 5000+ employees.
- Where does Zendesk have employees?
- Zendesk has employees in United States.
- Is Zendesk hiring?
- Yes, Zendesk has 1 open remote job.
- Does Zendesk support remote work or working from home?
- Yes, Zendesk is a remote-friendly company.
- Does Zendesk offer a four-day work week?
- No, Zendesk does not offer a four-day work week.
- What is Zendesk's website?
- Zendesk's website is www.zendesk.com.