NMNim Mojello
@nimmojello
Operations and RFP/Grant specialist driving accurate, on-time proposal and admin support.
PhilippinesWhat I'm looking for
I am a results-driven operations and administrative professional with 7+ years supporting remote teams, managing CRM and data systems, coordinating vendors, and delivering high-volume written support. I excel in process accuracy, compliance, and on-time execution in fast-paced distributed environments.
In proposal and compliance work, I led end-to-end RFP/RFQ preparation, built checklists and timelines, managed version control and final QA, and supported high-volume cycles across education, security, and screening sectors — processing 3+ proposals per week with zero missed deadlines.
As an operations and customer-support specialist, I maintained disciplined CRM hygiene, resolved ~1,200+ tickets/month with strong CSAT, coordinated scheduling across time zones, and implemented AI-assisted workflows and process improvements to boost consistency and efficiency.
Experience
Work history, roles, and key accomplishments
RFP/Grant Specialist
State & Local Government Proposals
Feb 2023 - Oct 2025 (2 years 8 months)
Led end-to-end preparation of RFP/RFQ submissions, ensuring 100% on-time, compliant deliveries across education, security, and screening solicitations. Built checklists, managed version control and final QA to support high-volume proposal cycles.
CLProvided written-first customer support and scheduling for parents, educators, and tutors, resolving ~1,200+ tickets/month while maintaining high CSAT and CRM data accuracy. Owned ticket workflows, manual invoicing, and multi-timezone scheduling.
CAOperations & Vendor Specialist
CARiD.com
Feb 2018 - Jan 2022 (3 years 11 months)
Managed backend operations including vendor coordination, inventory tracking, shipping claims, and warranty processing, improving fulfillment timeliness and maintaining clean operational records. Handled customer communications and Excel-based reporting for AP and quality issues.
Education
Degrees, certifications, and relevant coursework
Cagayan de Oro College - PHINMA
AB, Humanities & Social Sciences (Political Science focus)
Studied Humanities and Social Sciences with a focus on Political Science at Cagayan de Oro College.
Availability
Location
PhilippinesAuthorized to work in
Salary expectations
Social media
Job categories
Skills
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