Melinda Smocov

Leading a newly formed team within the People Software division, focused on customer outcomes, operational discipline, team development, stakeholder alignment, and scalable ways of working.

Contract-based renewals, customer lifecycle support, account administration, Salesforce hygiene, and commercial operations support.

Brought booking process up to date - payments were delayed by 4 months at the time I was hired.

Designed and implemented companywide Purchasing Process.

Supervised and ensured the efficient and accurate processing of invoices, timely payments to vendors, compliance with financial policies and regulations, and overall improvement of the process.

Cost savings and streamlining on-time payments.

UBS is the largest privately-owned bank in the world.

Processed RFx, eAuctions, market tenders.

Evaluated and determined supplier selection.

Negotiated deals to achieve optimal commercial, specification, compliance and contractual outcomes.

Managed EUR 5 million in spend coverage, achieving EUR 500,000 in cost savings (10% reduction).

Concluded over 50 contracts with 100% compliance to UBS st

Software: Salesforce, SalesLoft, Outreach.io, Chorus.ai, LinkedIn Sales Navigator, O365, MS Office, Tableau

Manage B2B and B2C sales and renewals start of business to renewal.
Coach, train, manage team of 7 Acct Mgrs.
Personal book of business of $3.5 M expanded $5M annually (43% growth in personal sales)
My team managed $15M in revenue and achieved a 10% increase in total sales ($1.5M annually)

Software: Salesforce, Ariba, NetSuite, O365, MS Office / MS Excel/ MS Word/ MS PowerPoint, Tableau, SmartSheets, Skype, Slack

Supported the Sales team with quote creation and routing order forms (AdobeSign, DocuSign) on 5 different verticals.

Processed and validated over 200 deals per month, achieving a 15% improvement in booking accuracy.

Reconciled €25 million in ARR between Salesforce and Ne

Software:Salesforce, Ariba, NetSuite, O365, MS Office / MS Excel/ MS Word/ MS PowerPoint, Intacct, SmartSheets, Skype, Slack

Recovered 85% of overdue accounts, successfully collecting upward of $1.2M in outstanding payments over 14 months.

Reduced delinquent account balances by 20%, enhancing cash flow while retaining 90% of customers through effective negotiations

Maintained and monitored a re

Sold artwork to 2,600 - 3,400 NEW faces every WEEK.

Designed and operated retail art gallery and sales team on board cruise ships.

Actively participated in developing art programs through art auctions, lectures, presentations, gallery exhibitions, and other events with the end purpose of overachieving sales targets.

Implemented effective and efficient strategies to resolve logistics and stock

Worked as Procurement and Financial Controller with German at Alcatel-Lucent Enterprise.

Worked as Orders Manager with German at Alcatel-Lucent Enterprise.

Worked as Front Desk Agent (exchange student B1 Visa) at Four Seasons Hotels and Resorts.

Worked as Customer Care Agent at Orange Romania.

Issued Dec 2023

Issued Dec 2023