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LARISA IONESCU

@larisaionescu

Customer success and account management professional focused on retention, coaching, and operational excellence.

Romania
Message

What I'm looking for

I’m looking for a role where I can lead customer outcomes and partner performance, while using my procurement operations experience to ensure compliance and accuracy. I’m open to Customer Success, Account Management, Supplier Relations, and Procurement Operations, including remote across Europe.

I’m a Customer Success & Account Management professional with 15+ years building client relationships, including 5+ years in automotive supplier operations at Groupe Renault. I combine customer-facing strategy with procurement rigor to deliver consistent, long-term outcomes.

At Dacia/Renault, I supported end-to-end procurement processes—supplier documentation, contract administration, purchase order management, and cross-functional coordination with internal stakeholders and international suppliers. I’m known for attention to compliance, budget tracking, and operational accuracy in a fast-paced manufacturing environment.

In parallel, I built a sales organization from the ground up by recruiting, onboarding, and coaching business partners. I managed long-term client relationships, delivered product education, and drove retention through personalized support and follow-up.

Today, I’m open to roles in Customer Success, Procurement Operations, Account Management, or Supplier Relations—especially where I can strengthen partner performance, improve operational processes, and create measurable customer value across teams.

Experience

Work history, roles, and key accomplishments

DR

Purchasing Analyst

Dacia S.A. – Groupe Renault

Dec 2017 - May 2023 (5 years 5 months)

Supported end-to-end procurement by processing supplier documentation and contract administration, ensuring audit-ready compliance for payment approvals. Maintained procurement data in SAP, managed purchase orders and pricing deviations against budgets, and coordinated with purchasing, quality, logistics teams, and 30+ international suppliers to resolve documentation gaps.

Education

Degrees, certifications, and relevant coursework

University of Pitești logoUP

University of Pitești

Bachelor's Degree, Economics, Trade, Tourism and Services

2007 - 2010

Earned a bachelor's degree in Economics, Trade, Tourism and Services at the University of Pitești from 2007 to 2010.

Tech stack

Software and tools used professionally

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