LARISA IONESCU
@larisaionescu
Customer success and account management professional focused on retention, coaching, and operational excellence.
What I'm looking for
I’m a Customer Success & Account Management professional with 15+ years building client relationships, including 5+ years in automotive supplier operations at Groupe Renault. I combine customer-facing strategy with procurement rigor to deliver consistent, long-term outcomes.
At Dacia/Renault, I supported end-to-end procurement processes—supplier documentation, contract administration, purchase order management, and cross-functional coordination with internal stakeholders and international suppliers. I’m known for attention to compliance, budget tracking, and operational accuracy in a fast-paced manufacturing environment.
In parallel, I built a sales organization from the ground up by recruiting, onboarding, and coaching business partners. I managed long-term client relationships, delivered product education, and drove retention through personalized support and follow-up.
Today, I’m open to roles in Customer Success, Procurement Operations, Account Management, or Supplier Relations—especially where I can strengthen partner performance, improve operational processes, and create measurable customer value across teams.
Experience
Work history, roles, and key accomplishments
Sales Team Leader
Herbalife Nutrition
Aug 2010 - Present (15 years 10 months)
Onboarded and coached 15+ business partners, managing performance against quarterly targets to support network growth and long-term engagement. Built consultative B2B relationships with 50+ recurring customers monthly to drive retention through tailored product recommendations.
Purchasing Analyst
Dacia S.A. – Groupe Renault
Dec 2017 - May 2023 (5 years 5 months)
Supported end-to-end procurement by processing supplier documentation and contract administration, ensuring audit-ready compliance for payment approvals. Maintained procurement data in SAP, managed purchase orders and pricing deviations against budgets, and coordinated with purchasing, quality, logistics teams, and 30+ international suppliers to resolve documentation gaps.
Education
Degrees, certifications, and relevant coursework
University of Pitești
Bachelor's Degree, Economics, Trade, Tourism and Services
2007 - 2010
Earned a bachelor's degree in Economics, Trade, Tourism and Services at the University of Pitești from 2007 to 2010.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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