Codruta Ionescu

Owns a portfolio of enterprise and mid-market accounts, leading end-to-end renewal cycles including early risk identification, commercial negotiation, and contract close. Partners with Customer Success, Sales, and Finance to protect recurring revenue, forecast renewals, and drive expansion opportunities.

Serves as a primary strategic advisor for enterprise customers, ensuring alignment between platform capabilities and business outcomes. Drives SaaS adoption through targeted enablement, manages account health and churn risk, and coordinates with product/engineering to resolve customer issues.

Manages an end-to-end vendor ecosystem by enforcing compliance, handling escalations, and aligning vendor activities with legal, operational, and financial standards. Builds vendor performance metrics and dashboards, supports audit readiness, and negotiates commercial agreements and renewals.

Directed vendor qualification and requalification processes to ensure vendors meet regulatory, operational, and strategic requirements. Partnered with QA to process vendor questionnaires, support audits, maintain documentation, analyze vendor performance trends, and coordinate vendor quality event resolutions.

Designed and executed strategic sourcing activities to improve supply continuity and reduce cost exposure. Negotiated supplier agreements, optimized Total Cost of Ownership (TCO) using data-driven analysis, and strengthened the supplier network to support production and quality objectives.

Managed a portfolio of 130 suppliers across multiple European plants, including annual spend control. Administered ERP (SAP MM) master data and procurement processes, supported VMI/CMI implementation, handled Engineering Change Request communications, and mentored new procurement team members.

Directed inventory operations with a focus on stock accuracy and alignment with logistics protocols. Streamlined delivery scheduling and warehouse workflows and implemented system improvements to enhance cost accounting accuracy, safety, and material traceability.

Completed a bachelor's degree in Foreign Languages and Literatures (General) with general communication studies from 2009 to 2012.