Melany Mata taveras
@melanymatataveras
Care Coordinator at Everyday Home Care & Home Health coordinating 75+ caregivers and supporting 80+ active clients.
United StatesWhat I'm looking for
At Everyday Home Care & Home Health, I coordinate schedules for 75+ caregivers while supporting 80+ active clients and ensuring complete shift coverage. I manage high-volume calls, emails, and scheduling requests while maintaining client records and HIPAA-compliant documentation.
I work with clients, caregivers, and clinical staff to resolve scheduling conflicts and service concerns. I also adjust daily schedules and staffing needs to support timely service delivery.
At Berks Community Health Center, I scheduled patient appointments, managed provider calendars, and supported patient intake. I verified insurance information, updated records, and coordinated communication among patients, providers, and insurance companies.
Earlier, at Bravo Supermarket, I assisted customers with purchases, returns, and service inquiries while processing transactions and supporting front-end operations. I’m seeking remote opportunities where I can provide reliable bilingual English/Spanish support.
Experience
Work history, roles, and key accomplishments
Care Coordinator
Everyday Home Care & Home Health
Sep 2023 - Present (3 years 2 months)
Coordinated schedules for 75+ caregivers while supporting 80+ active clients and ensuring complete shift coverage. Managed high-volume inbound calls, emails, and scheduling requests while maintaining excellent customer service.
Patient Service Representative
Berks Community Health Center
Oct 2020 - Jun 2023 (2 years 8 months)
Scheduled patient appointments while managing provider calendars and optimizing daily schedules. Verified insurance information, updated patient records, and maintained accurate documentation.
Customer Service Associate
Bravo Supermarket
Mar 2017 - Aug 2020 (3 years 5 months)
Assisted customers with purchases, product questions, returns, and general service inquiries. Processed cash, credit, and debit transactions accurately using point-of-sale systems.
Education
Degrees, certifications, and relevant coursework
Harcum College
Associate of Science, Business Management
Pursuing an Associate of Science in Business Management, expected to complete in May 2026.
Reading Area Community College
Dental Assistant Certification, Dental Assisting
Completed a Dental Assistant Certification in 2020.
Availability
Location
United StatesAuthorized to work in
Salary expectations
Social media
Interested in hiring Melany?
You can contact Melany and 600K+ other talented remote workers on Himalayas.
Message MelanyGet matched with your dream remote job
Sign up now and join over 1,000,000+ remote workers who receive personalized job alerts, curated job matches, and more for free!
