Open to opportunities

Aayana Cuffie

@aayanacuffie

I’m a patient care coordinator specializing in scheduling, insurance verification, and HIPAA-compliant record management for patient-centered care.

United States

Message

What I'm looking for

I’m looking for a patient-centered healthcare team where I can coordinate scheduling and care logistics end-to-end, handle insurance verification and HIPAA-compliant records, and support clinicians with efficient, compassionate communication.

I’m a dedicated, detail-oriented administrative and healthcare professional with 5+ years of experience coordinating patient services in fast-paced settings. I take pride in being a steady point of contact for patients, caregivers, clinicians, and referral sources.

I coordinate complex scheduling, manage follow-ups, and support care delivery across multiple service areas. I verify insurance eligibility, complete pre-visit/preauthorization tasks, and maintain accurate records within electronic systems while upholding HIPAA and confidentiality standards.

I also bring strong operational support to healthcare teams—handling incoming inquiries, documentation, data entry, and record management, and assisting with administrative workflows like billing and payroll support. I’m recognized for organizational skills, professionalism, and a commitment to operational efficiency and positive patient experiences.

Experience

Work history, roles, and key accomplishments

Current

Patient Care Coordinator

Current

All American Homecare

Mar 2026 - Present (4 months)

Coordinate patient scheduling and appointments for home healthcare services, serving as a primary point of contact for patients, caregivers, and referral sources. Verify insurance eligibility, maintain accurate records in electronic systems, and support HIPAA-compliant care coordination and documentation.

Patient Scheduling Appointment Management Patient Care Coordination Insurance Eligibility Verification Electronic Medical Records HIPAA compliance Documentation Data Entry Record Management Care Coordination

Senior Care Coordinator

Ennoble Care

Jul 2025 - Feb 2026 (7 months)

Led patient care coordination across mobile primary, palliative, and hospice services, managing follow-ups, lab orders, documentation, and home visits. Served as a liaison between patients, families, providers, and referral sources while overseeing complex appointment scheduling and resolving escalated care issues.

Care Coordination Follow Ons Documentation Home Visits Appointment Scheduling Insurance Verification Patient Health Record Updates Provider Capacity Monitoring Patient Acuity Tracking Escalation Management Patient Communication

Scheduling Coordinator (Integrated)

Ennoble Care

Mar 2025 - Jul 2025 (4 months)

Handled daily care coordination tasks including follow-ups, lab order coordination, DME delivery, and patient documentation updates. Managed high volumes of calls and scheduling requests while maintaining insurance and preauthorization records to support timely mobile care delivery.

Care Coordination Scheduling Insurance Verification Patient Calls Referral Coordination

Outpatient Care Coordinator

North City Congress

Oct 2023 - Nov 2024 (1 year 1 month)

Managed the outpatient program caseload and provided day-to-day support to administrative staff, providers, and therapists. Coordinated intake assessments, treatment planning, reassessment services, and supported eligibility verification, billing, and prior authorization requests.

Caseload Management Intake Assessment Treatment Planning Reassessment Services Prior Authorizations Eligibility Verification Progress Notes Co Payments And Self Payments Coordination Provider Support Data Entry

Office Manager/HR Representative

North City Congress

Mar 2023 - Oct 2023 (7 months)

Supported hiring and onboarding for applicants and new employees by assisting with resumes, interview setup, and training. Also assisted with billing-related documentation and data entry tasks to coordinate with the payroll function.

Onboarding & Support Applicant Assistance Interview Coordination Billing Support Data Entry Payroll Coordination