Open to opportunities

Melanie Rodriguez

@melanierodriguez1

Message

HR and office operations leader who builds compliant, organized employee systems and improves day-to-day execution.

United States

Message

What I'm looking for

I’m looking for a role where I can lead HR and office operations—owning onboarding/offboarding, compliant employee records, audits, and process improvements—while supporting leaders and employees with clear, confidential guidance.

I’m an HR and office operations professional who keeps people processes organized, compliant, and moving. In my current HR Manager - Office Operations Lead role, I coordinate onboarding, personnel documentation, and compliance activities to support accuracy, follow-through, and audit readiness.

I maintain confidential employee records and employment documentation with a strong focus on discretion and compliance. I support employee questions related to policies, benefits, and administrative processes, and I track documentation, deadlines, and compliance requirements through structured workflows.

Previously, I served as a Senior Operations Manager and Business Support Manager, where I managed sensitive employee and operational information while maintaining compliance with company policies and procedures. I coordinated cross-functional projects (scheduling, documentation, stakeholder communication, task tracking, and process implementation) and developed operational systems that strengthened follow-through and improved day-to-day execution.

Across office and operations leadership roles—including Office Manager / General Admin and Operations Manager—I’ve supported executive leadership, coordinated logistics and communications, and handled payroll support, invoicing, and reporting using tools like Microsoft Office Suite, Advanced Excel, and QuickBooks. My professional ethos is simple: build reliable systems, protect confidentiality, and deliver clear guidance that helps teams execute effectively.

Experience

Work history, roles, and key accomplishments

Current

HR Manager - Office Ops Lead

Current

Allure Home Health Corp

Aug 2025 - Present (11 months)

Oversees HR and office operations, coordinating onboarding, employee documentation, and compliance. Supports payroll activities and audit preparation while maintaining confidential personnel records.

Onboarding HR Documentation HR Compliance Payroll Support Audit Preparation Employee records management Confidentiality Employee Relations

Senior Operations Manager

EC-Council

Jan 2017 - Feb 2024 (7 years 1 month)

Managed sensitive employee and operational information with a focus on confidentiality and compliance. Coordinated cross-functional projects and improved operational systems to strengthen follow-through and service quality.

Confidentiality Cross Functional Projects Scheduling Process Implementation Operational Systems

Distribution Supervisor

Beall's Outlet

Jan 2016 - Dec 2016 (11 months)

Supervised daily warehouse operations, staffing, and scheduling in a high-volume environment. Ensured compliance with company policies, safety standards, and regulatory requirements while maintaining accurate employee records.

Warehouse operations Staffing Coaching Regulatory Compliance Audit Preparation Onboarding And Offboarding Process Improvement

Office Manager / General Admin

PROV International

May 2015 - Jan 2016 (8 months)

Managed office operations including scheduling, travel coordination, and communications. Supported finance and HR coordination tasks such as invoicing, A/R, A/P, payroll-related updates, and candidate screening.

Office Operations Scheduling Travel Coordination Invoicing Payroll Coordination Reporting Candidate Screening Quickbooks Online

Operations Manager

Fort Lauderdale Express of Miami, Inc

Jun 2007 - Apr 2015 (7 years 10 months)

Provided executive support and managed daily operations. Coordinated logistics and vendors, handled A/P and A/R and collections, performed bank reconciliations, and produced recurring operational and financial reports.

Executive Support Logistics Coordination Collections Bank Reconciliation Operational Reporting Issue Resolution

Business Support Manager

EC-Council

Supported daily operations across departments with a focus on process consistency and efficiency. Managed order processing, logistics coordination, customer issue resolution, and compliance across internal functions.

Operations Support Order Processing Logistics Coordination Issue Resolution Performance Analysis Compliance

Academic Support Specialist

EC-Council

Provided customer and partner support and supported workflow improvements across business functions. Managed CRM data entry and coordinated order processing and procurement activities.