Taylor Hollifield
@taylorhollifield
HR operations professional specializing in healthcare onboarding, credentialing, and audit-ready compliance workflows.
United StatesWhat I'm looking for
I’m an HR Operations professional with 5+ years of experience in healthcare operations, focused on HR onboarding, credentialing, compliance, and process improvement. I coordinate onboarding and credentialing while maintaining audit-ready documentation and standards.
In my recent role, I managed ATS workflow management for 100+ healthcare providers, supported cross-functional teams, and developed SOPs and process documentation to improve workflow consistency and reduce administrative inefficiencies. I also maintained provider records and operational data across internal systems to ensure accuracy, compliance, and timely issue resolution.
Previously, I served as a Patient Financial Advocate, resolving complex patient financial and eligibility issues with accurate, compliant documentation across multiple healthcare systems. I bring strong collaboration across clinical, billing, and insurance teams, along with coursework foundations in talent acquisition, employment law, and compensation & benefits.
Experience
Work history, roles, and key accomplishments
Core Provider Enablement Associate
Microsoft - Nuance DAX
Jun 2020 - Dec 2025 (5 years 6 months)
Coordinated onboarding and credentialing and managed ATS workflows for 100+ healthcare providers while maintaining audit-ready documentation and compliance. Developed SOPs and supported cross-functional teams to improve workflow consistency and reduce administrative inefficiencies.
Pharmacy Technician
Walgreen
Jun 2016 - Dec 2021 (5 years 6 months)
Resolved patient financial and eligibility issues while maintaining accurate documentation across healthcare systems. Partnered with clinical, billing, and insurance teams to improve operational efficiency and support patient care.
Patient Financial Advocate
R1 RCM
Aug 2020 - Sep 2021 (1 year 1 month)
Resolved complex patient financial and eligibility issues while maintaining accurate, compliant documentation across healthcare systems. Collaborated with clinical, billing, and insurance teams to address escalations and improve workflows.
Document Management
Thrive
Oct 2019 - Dec 2020 (1 year 2 months)
Supported operational and financial documentation workflows for healthcare services by improving administrative efficiency through process standardization. Coordinated cross-team communication, streamlined service delivery, and reduced operational bottlenecks.
Education
Degrees, certifications, and relevant coursework
University of Alabama at Birmingham
Bachelor of Science, Business Management (HR)
Bachelor of Science in Business Management (HR) from the University of Alabama at Birmingham, graduated May 2026.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
Skills
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