Open to opportunities

norma guevarra

@normaguevarra

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Highly organized professional with expertise in administrative operations.

United States

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What I'm looking for

I am seeking a role that values collaboration, offers growth opportunities, and allows me to leverage my HR and administrative expertise.

I am a highly organized and self-motivated professional with extensive experience in administrative operations and human resources functions. My career has been marked by a commitment to improving internal processes and supporting executive-level decision-making through critical analysis and detailed reporting. I thrive in fast-paced environments, where my adaptability and clear communication skills drive efficiency and enhance team performance.

In my most recent role as Operations Manager at Toberman Neighborhood Center, I was promoted for my excellence in leadership and organizational performance. I coordinated logistics for board meetings, managed employee benefits, and improved internal reporting systems. My ability to lead cross-functional efforts and streamline workflows has consistently resulted in enhanced operational efficiency and employee satisfaction.

With a strong foundation in human resources and administrative support, I am passionate about fostering a positive workplace culture and ensuring compliance with organizational policies. I am currently pursuing a Master of Science in Human Resources, which further complements my practical experience and commitment to professional growth.

Experience

Work history, roles, and key accomplishments

Executive Assistant & Operations Manager

Toberman Neighborhood Center

Jul 2022 - May 2025 (2 years 10 months)

Promoted from Executive Assistant to Operations Manager due to excellence in leadership and organizational performance. Coordinated logistics for board meetings, staff meetings, and agency events with attention to detail and professionalism.

Leadership Event Coordination

Executive Assistant & Human Resource Assistant

Toberman Neighborhood Center

Jan 2022 - Jun 2022 (5 months)

Arranged onboarding for new hires and coordinated daily office functions. Supported human resources with scheduling, tracking employee documentation, and facilitating communication.

Onboarding Communication

Accounts Payable & Human Resource Assistant

MJ Resource Management

Jul 2021 - Oct 2021 (3 months)

Administered payroll for over 150 employees across six companies. Processed employee documentation, answered policy inquiries, and supported the Human Resource team.

Payroll Administration Employee Support Expense Management

Service Administrator

Trivom Inc

Oct 2018 - Jun 2021 (2 years 8 months)

Managed appointment scheduling and maintained internal databases. Handled high-volume customer inquiries via phone and email.

Scheduling Database Management Customer Service Email Communication Administrative Support

Administrative Assistant

Sun Industries

Aug 2017 - Oct 2018 (1 year 2 months)

Oversaw international and domestic shipment records. Coordinated travel and meeting logistics for management.

Shipment Tracking Travel Coordination Project Management Data Entry

Director of Memberships

Hispanic Business Society (HBS)

Oct 2016 - Jan 2017 (3 months)

Managed member database and improved retention programs. Designed newsletters, brochures, and marketing materials.

Database Management Onboarding

Education

Degrees, certifications, and relevant coursework

University of Arkansas Grantham

Master of Science, Human Resources

2024 -

Currently pursuing a Master of Science in Human Resources through an online program. Expected to graduate in May 2027, focusing on advanced HR principles and practices.

California State University, Los Angeles

Bachelor of Arts, Business Administration

Completed a Bachelor of Arts in Business Administration. This program provided a comprehensive understanding of business principles and management.

El Camino College

Associate of Science, Business

Obtained an Associate of Science in Business. This degree provided foundational knowledge in business concepts and operations.

Millennium Momentum Foundation

Certificate, Leadership

Earned a Leadership Certificate from the Millennium Momentum Foundation. This program focused on developing leadership skills and professional growth.