Open to opportunities

Maureen Muitiriri

@maureenmuitiriri

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Virtual assistant and appointment setter with strong sales and CRM expertise.

Kenya

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What I'm looking for

I seek a remote role leveraging CRM and sales outreach skills where I can drive pipeline growth, improve processes, and work flexible global shifts while advancing in client-facing, results-oriented responsibilities.

I am a results-driven virtual assistant and appointment setter with hands-on experience in CRM management, sales outreach, and client relationship building. I excel at organizing leads, coordinating buyer communications, and driving deals to close.

Across remote roles I managed high-volume outreach — communicating with roughly 100 potential buyers daily and delivering 70+ high-quality appointments monthly — demonstrating persistence and persuasive communication that ranked me among top performers.

I bring practical experience in research and market analysis to price properties competitively, optimize outreach lists, and improve email deliverability and engagement. I am tech-savvy, quick to learn new tools, and comfortable working global shifts.

I am motivated by opportunities to improve processes, grow customer pipelines, and contribute measurable results through disciplined follow-up, clear reporting, and a customer-first approach.

Experience

Work history, roles, and key accomplishments

Disposition Real Estate Virtual Assistant

Wholetek

Jul 2025 - Oct 2025 (3 months)

Managed end-to-end property disposition including lead intake, CRM management, buyer communication, comps research, and coordination to closing, engaging ~100 potential buyers daily to maintain deal momentum.

CRM Management Lead Qualification Customer Outreach Property Research Data Entry Negotiation

Appointment Setter Virtual Assistant

Spinwheelassist

Dec 2024 - Jun 2025 (6 months)

Completed BDC training and used CRM tools to generate 70+ high-quality appointments monthly, performing persistent multi-channel follow-ups and persuasive sales outreach in a commission-driven environment.

Appointment Setting BDC Processes CRM Management Cold Calling Sales Pitching Sales Outreach Performance Tracking

Virtual Assistant

Generation Kenya

Oct 2023 - Feb 2024 (4 months)

Managed prospect lists and data segmentation for targeted outreach, maintained Google Sheets tracking, and improved email deliverability and response rates via subject-line and follow-up optimization.

Segmentation Google Sheets Email Deliverability Reporting

UGC Content Creator

Scooper News

Jan 2022 - Aug 2023 (1 year 7 months)

Curated and scheduled UGC content, developed content calendars, and optimized social strategies to increase reach by 20% while analyzing engagement metrics and reporting campaign performance.

Content Creation Social Media Strategy Metrics And Reporting Copywriting

Education

Degrees, certifications, and relevant coursework

African Leadership Experience

Certificate in Virtual Assistant, Virtual Assistance

2024 - 2024

Completed a Certificate in Virtual Assistant covering leadership, business and marketing, AI tools, Google Workspace, CRM management, project management, and travel management.

African Leadership Experience (remote)

Certificate in Virtual Assistant, Virtual Assistance / Business Support

2024 - 2024

Completed a Certificate in Virtual Assistant covering leadership, business and marketing, AI tools, Google Workspace, CRM, project management, and travel management.

Kenya Utalii College

Higher Certificate in Food and Beverage Sales and Service, Hospitality and Tourism

2019 - 2022

Completed a Higher Certificate in Food and Beverage Sales and Service with coursework in ICT, Entrepreneurship, Sales and Marketing, Tourism, Human Relations, and Food and Beverage operations.