Diana Muchiri

I support real estate professionals with lead tracking, CRM organization, inbox management, follow-up coordination, and day-to-day administrative workflows.

In my practice-based Real Estate Virtual Assistant work, I managed Zoho CRM records, updated pipelines, organized contacts, and created Loom demonstrations for CRM and email-management processes. I also handled lead management, data entry, and follow-up organization using remote tools.

Since April 2024, I've provided independent remote customer and administrative support, responding to client enquiries, scheduling, managing email communication, and keeping operational tasks organized.

My background in academic writing, customer service, field data collection, and environmental reporting has strengthened my research, communication, accuracy, confidentiality, and ability to meet deadlines. I'm building toward full-time international remote opportunities in virtual assistance and client support.