Open to opportunities

Mary Osoro

@maryosoro

Message

Sales representative driving revenue and building client loyalty through consultative selling.

Kenya

Message

What I'm looking for

I’m looking for a sales role where I can drive revenue, expand customer relationships, and improve outcomes with data-informed insights, strong product knowledge, and consultative negotiation—while delivering quality service and clear growth opportunities.

I’m an experienced sales representative with 2+ years of success driving revenue and building relationships with clients. I consistently meet and exceed sales targets by combining strong product knowledge with negotiation and excellent communication to close agreements and strengthen customer loyalty.

In my recent roles, I’ve helped grow brand awareness and inbound interest through targeted campaigns, including initiatives that generated revenue beyond targets. I also train and mentor new sales representatives, coordinate with cross-functional teams to tailor product offerings, and use market analysis and customer feedback to improve conversion rates and customer satisfaction.

Experience

Work history, roles, and key accomplishments

Current

Direct Sales Representative

Current

GulfAfrican Bank

Aug 2025 - Present (11 months)

Direct sales representative collaborating with potential clients to provide contract estimates and build trust, resulting in average 2-year customer loyalty. Maintains product knowledge, promotes loyalty programs, negotiates contract terms, and supports sales growth through market analysis and targeted campaigns.

Direct Sales Product Knowledge Negotiation Customer Loyalty Programs Customer Service Market Analysis Competitor Research Contract Negotiation Sales Targets Territory Management Marketing Campaigns Lead Generation Customer Feedback Analysis

Relationship Officer

Bytech Credit Limited

Oct 2024 - Jul 2025 (9 months)

Relationship officer presenting and selling products and services to existing and prospective customers, exceeding sales targets by 20% regularly. Conducted cost-benefit/needs analysis, built a sales pipeline, and coordinated with internal departments to resolve customer issues.

Sales Cost Benefit Analysis Needs Analysis Sales Pipeline Management Lead Generation Cross Selling Product Promotion

Sales Representative

Sotico Savings and Credit Society

Apr 2022 - Sep 2024 (2 years 5 months)

Sales representative providing contract estimates and building trust to drive average 2-year customer loyalty. Managed product promotion across credit and savings offerings, supported marketing, and maintained strong customer service while meeting and exceeding sales targets.

Direct Sales Product Knowledge Sales Targets Co Marketing Prospecting Application and Document Guidance Feedback Forwarding to Sales Manager Customer Service

Inside Sales Representative

Magunas Supermarket

Apr 2021 - Sep 2021 (5 months)

Inside sales representative presenting and promoting products to existing and prospective customers, exceeding agreed sales targets by 20% regularly. Performed needs analysis, managed sales pipeline activities including lead identification, and handled application/documentation accuracy before forwarding to the sales manager.

Inside Sales Product Promotion Sales Targets Cost Benefit Analysis Needs Analysis Sales Pipeline Management Lead Generation Cross Selling Accurate Customer Documentation

Education

Degrees, certifications, and relevant coursework

Chuka University

Bachelor of Science, Actuarial Science

2018 - 2022

Grade: GPA: 3.0

Activities and societies: Actuarial science club (Organizing Secretary, 2020-2022); Chaired weekly employer presentations and professional development programs.

Earned a Bachelor of Science degree in Actuarial Science from September 2018 to October 2022. Graduated with a cumulative GPA of 3.0 and received an award as the most promising final-year Actuarial Science student.