Shelldon OtienoSO
Open to opportunities

Shelldon Otieno

@shelldonotieno

Dynamic sales professional with expertise in customer relationship management.

Kenya

What I'm looking for

I am looking for a role that fosters growth, innovation, and meaningful client connections.

I am a dynamic and results-driven sales professional with over 3 years of experience in customer relationship management and business development. My career has been marked by a proven ability to conduct market research, build strategic partnerships, and deliver tailored solutions that meet client needs. I am passionate about fostering growth and success through meaningful connections and data-driven decision-making.

In my recent role as a Representative Sub Agent Relationship at KOKO Networks Limited, I successfully recruited and onboarded high-quality agents, expanding our market reach and driving product sales. I conducted thorough market research to identify untapped opportunities, revitalized dormant client accounts, and monitored sales data to optimize agent support. My efforts have consistently resulted in improved retention and increased sales, showcasing my commitment to excellence in customer service and relationship management.

With a diploma in Technology in Actuarial Science and a certificate in Computer and Information, I possess a strong educational background that complements my professional experience. I am eager to leverage my skills in business development and sales expertise to contribute to a forward-thinking organization that values innovation and growth.

Experience

Work history, roles, and key accomplishments

KL

Representative Sub Agent Relationship

KOKO Networks Limited

Sep 2023 - Apr 2024 (7 months)

Recruited and onboarded high-quality agents to expand market reach and drive product sales. Conducted market research to identify untapped opportunities and delivered training sessions for sub-agents. Monitored sales data to optimize support and fostered strong client relationships.

AL

Sales Attendant

A1 Drop Limited

Oct 2021 - Jan 2022 (3 months)

Managed daily sales records and assisted in meeting sales goals by developing efficient schedules. Maintained customer information to support targeted sales initiatives.

Education

Degrees, certifications, and relevant coursework

Technical University of Kenya logoTK

Technical University of Kenya

Diploma in Technology, Actuarial Science

2018 - 2021

Pursued a Diploma in Technology in Actuarial Science, focusing on the principles of risk assessment and financial mathematics.

PC

Parish Computer College

Certificate, Computer and Information

2018 - 2018

Completed a Certificate in Computer and Information, gaining foundational skills in computer systems and information technology.

WS

Wang’apala Boys High School

Kenya Certificate of Secondary Education, General Education

2016 - 2017

Achieved the Kenya Certificate of Secondary Education, completing a curriculum that included various subjects aimed at preparing for higher education.

NA

Nyanguju Junior Academy

Kenya Certificate of Primary Education, General Education

2005 - 2012

Completed the Kenya Certificate of Primary Education, laying the foundation for future academic pursuits.

Tech stack

Software and tools used professionally

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Shelldon Otieno - Representative Sub Agent Relationship - KOKO Networks Limited | Himalayas