Open to opportunities

Imeldah lipesa

@imeldahlipesa

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Result-driven sales professional with expertise in business development.

Kenya

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What I'm looking for

I am looking for a dynamic role in sales and marketing that fosters growth and innovation.

I am a results-driven and innovative sales professional with a proven track record of generating revenues and building healthy business relationships. My experience in sales management, team leadership, and customer service has equipped me with the skills necessary to excel in fast-paced environments. I have successfully developed and monitored sales plans, enforced merchandising standards, and provided training to new team members.

Throughout my career, I have demonstrated my ability to lead teams effectively and foster a competitive, financially motivated atmosphere. I am passionate about contributing to the profitable growth of organizations by leveraging my expertise in sales and marketing. My goal is to secure a position that allows me to utilize my skills while continuing to grow professionally.

Experience

Work history, roles, and key accomplishments

Current

Front Office/Virtual Assistant

Current

Musee Fashion Design House

Feb 2024 - Present (1 year 4 months)

Responsible for developing and implementing sales strategies, identifying new business opportunities, conducting market research, and creating marketing campaigns. Managed client relationships and prepared sales reports while also handling front office duties.

Sales Strategy Market Research Client Relationship Management Marketing Campaigns CRM Management Communication Skills Digital Marketing Customer Service

Sales and Marketing Executive

Pure Product Limited

Jan 2020 - Nov 2022 (2 years 10 months)

Achieved sales targets and generated new leads while ensuring high customer retention rates. Developed strategies to expand the customer base and maintained client satisfaction through effective communication and support.

Sales Target Achievement Lead Generation Customer Retention Customer Satisfaction Sales Reporting Communication Skills Data Collection Relationship Management Strategic Planning

Front Office/Sales Administrator

Pure Product Limited

Jan 2016 - Dec 2019 (3 years 11 months)

Handled a high volume of product orders and coordinated customer deliveries. Supported the sales team with operations, processed invoices, and communicated customer feedback effectively.

Order Processing Sales Support Communication Skills Team Collaboration Time Management Problem Solving

Education

Degrees, certifications, and relevant coursework

Eldoret College of Professional Studies

Certificate, Customer Care Management

2016 - 2016

Awarded a Certificate of Completion in Customer Care Management, demonstrating competence in customer service and management skills.

Eldoret National Polytechnic

Diploma, Nutrition and Dietetics Management

2015 - 2015

Completed a Diploma in Nutrition and Dietetics Management, focusing on the principles of nutrition, dietary planning, and management of dietary services.