Open to opportunities

valentine njoki

@valentinenjoki

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Goal-oriented sales professional with a passion for customer service.

Kenya

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What I'm looking for

I am looking for a dynamic role in sales that offers growth opportunities and values customer satisfaction.

I am a goal-oriented and highly motivated sales professional with a strong background in customer service and commission-based selling. I thrive in performance-driven environments where exceeding targets is rewarded. My passion lies in creating exceptional client experiences that drive loyalty and revenue.

Currently, I work as a Sales Consultant & Representative at Finsco Africa, where I represent the company in marketing and selling residential and commercial properties. I actively source clients through networking, digital marketing, referrals, and site visits. My ability to convert leads into lasting customers through relationship-building and persuasive communication has consistently helped me exceed monthly sales targets, contributing to the company’s revenue growth.

With a diploma in Food Production and certificates in Digital Marketing and Distributed Sales, I possess a diverse skill set that enhances my sales capabilities. I am seeking a position where I can continue to grow and apply my skills in a fast-paced, sales-focused customer service role.

Experience

Work history, roles, and key accomplishments

Current

Sales Consultant & Representative

Current

Finsco Africa

Jun 2023 - Present (2 years)

Represented the company in marketing and selling residential and commercial properties, working on a commission-based structure with performance incentives. Consistently exceeded monthly sales targets, contributing to the company
s revenue growth.

Sales Digital Marketing Customer Service Negotiation Relationship Building

Depot Manager

Sheer Logic and Hashi Gas

Jul 2021 - Present (3 years 11 months)

Oversaw sales operations and ensured smooth logistics and customer satisfaction. Maintained inventory control and resolved customer concerns promptly to ensure a seamless supply chain experience.

Sales Operations Logistics Customer Service Problem Solving

Mpesa Agent

Ambassador House

Jan 2021 - Present (4 years 5 months)

Handled large volumes of daily transactions with accuracy. Delivered customer-centric financial services while resolving issues efficiently and professionally.

Financial Services Customer Service

Sales Attendant

Cloth Boutique

Jul 2019 - Present (5 years 11 months)

Exceeded monthly sales targets consistently through upselling and attentive customer service. Promoted brand loyalty by offering personalized assistance and maintaining strong customer relationships.

Sales Upselling Customer Service Brand Loyalty Relationship Management

Merchandiser

Carrefour

Jan 2019 - Present (6 years 5 months)

Supported sales through visual merchandising, restocking, and assisting customers with product selections. Contributed to an organized and appealing shopping environment.

Sales Support

Education

Degrees, certifications, and relevant coursework

WYLDE International

Certificate, Digital Marketing Generation Program

Completed a comprehensive program focused on modern digital marketing strategies and tools. Gained practical skills in various aspects of digital marketing generation.

Kenya

Certificate, Distributed Sales

Acquired knowledge and skills in distributed sales methodologies. Focused on effective sales techniques and strategies for various markets.

Amboseli Institute of Hospitality and Technology

Diploma, Food Production

Undertook a diploma program in Food Production, gaining expertise in culinary arts and food preparation techniques. Developed practical skills essential for the hospitality industry.