Martina Gonzalez Peñalba

Performed high-precision localization QA and formatting verification for complex multilingual corporate and healthcare documents, ensuring compliance with client specifications and DTP standards. Identified and resolved layout and structural inconsistencies across diverse file types while meeting tight delivery deadlines.

Led a cross-functional team of 8 coordinators during rapid account growth by restructuring communication, resource allocation, and daily deliverables to maintain quality at scale. Designed workflow automation that reduced manual handoff times by ~30%, resolved critical delivery bottlenecks to sustain 100% continuous delivery, and restructured KPI reporting for clearer operational visibility.

Managed 20+ concurrent translation and localization projects for enterprise healthcare clients, ensuring quality, budget, and regulatory compliance. Served as primary point of contact for key accounts, proactively managed shifting priorities, and coordinated vendor and linguist assignments that supported account growth and promotion to Team Lead.

Worked in a high-responsibility environment in English, strengthening cross-cultural communication, adaptability, and organizational skills. Applied attention to detail and proactive problem-solving in daily routines and care responsibilities.

Pursuing a Bachelor's Degree in Criminology and Security via online study, applying structured analytical thinking to risk assessment and process design to support localization QA and operations.

Completed a Digital Journalism Certification program.

Earned a High School Diploma with a focus on Economics.