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Viviana Villanueva

@vivianavillanueva

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Experienced Localization Project Manager with a focus on quality assurance.

Argentina

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What I'm looking for

I am looking for a role that values collaboration and innovation, where I can further develop my skills in localization and project management.

I am a dedicated Localization Project Manager with extensive experience in software localization and project coordination. Over the years, I have successfully managed localization projects for various clients, ensuring high-quality deliverables across multiple languages. My expertise lies in utilizing advanced tools like Smartling, Phrase, and Jira to streamline workflows and enhance communication among teams.

Throughout my career, I have implemented best practices that have significantly improved localization processes. I have a proven track record of capturing client requirements, developing schedules, and managing resources effectively. My technical skills include creating SQL queries for reporting and troubleshooting localization issues, which have been instrumental in maintaining project timelines and quality standards.

I am passionate about fostering teamwork and collaboration, and I thrive in environments that encourage innovation and efficiency. My goal is to continue leveraging my skills in localization and project management to contribute to impactful projects in the tech industry.

Experience

Work history, roles, and key accomplishments

Localization PM

Acolad

Jan 2024 - Jul 2024 (6 months)

Managed localization projects for 16 languages, collaborating with three clients. Utilized Smartling and Phrase as CAT tools for audiovisual projects and RISE courses. Engaged in bug fixing of software strings using Jira.

Smartling Jira Localization CAT Tools

Localization PM

Acolad

Jan 2024 - Jul 2024 (6 months)

Smartling Jira Localization Project Management CAT Tools

Localization PM

Targem

Jan 2023 - Jan 2024 (1 year)

Oversaw end-to-end localization workflow for over 20 languages. Responsibilities included client communication, project scheduling, resource allocation, quality assurance, and financial management.

Localization Project Management Client Communication Quality Assurance Resource Allocation Financial Management

Localization PM

Targem

Jan 2023 - Jan 2024 (1 year)

Oversaw end-to-end localization workflow for over 20 languages. Responsibilities included client communication, project scheduling, resource allocation, and quality assurance. Improved localization workflows and best practices.

Localization Project Management Client Communication Quality Assurance Resource Allocation CAT Tools Financial Management

Localization PM

RWS

May 2019 - Jan 2023 (3 years 8 months)

Led software localization for 108 languages, collaborating with development teams to migrate workflows. Provided technical support, resolved language queries, and performed bug fixing.

Localization Software Development SQL Jira Technical Support Workflow Migration Collaboration

Localization PM

RWS

Apr 2019 - Jan 2023 (3 years 9 months)

Managed software localization for 108 languages, capturing requirements for workflow migration. Provided technical support, resolved language queries, and performed bug fixing on files. Created SQL queries for reporting.

Localization Project Management SQL Technical Support Workflow Management Jira Language Queries Requirements Gathering Continuous Workflow

Project Coordinator

RWS

Mar 2014 - May 2019 (5 years 2 months)

Coordinated a team of 8, ensuring effective task delegation and quality assurance. Developed automation tools in VB and managed vendor-client relationships.

Team Management Quality Assurance Automation SharePoint Azure DevOps

Project Coordinator

RWS

Mar 2014 - Apr 2019 (5 years 1 month)

Coordinated a team of 8, ensuring task delegation and implementing QA flows. Trained teams on ICU Message Format and developed a centralized portal for processes and tools.

Project Coordination Team Management Quality Assurance Training Task Delegation Azure DevOps Workflow Automation Communication Localization

Localization Lead SR

RWS

Jan 2012 - Mar 2014 (2 years 2 months)

Handled localization of media projects and managed translation memories. Suggested QA methods and documented TM solutions for clients.

Localization Translation Memories Quality Assurance Documentation Client Communication Project Management Team Collaboration Problem Solving Workflow Optimization

Localization Lead SR

RWS

Jan 2012 - Mar 2014 (2 years 2 months)

Managed localization for media projects, overseeing translation memories and quality assurance methods. Documented TM solutions and prioritized translations.

Localization Translation Memories Quality Assurance Documentation Prioritization

Localization Lead SSR

RWS

Jan 2011 - Jan 2012 (1 year)

Localized content for over 30 MS websites, handling HTML, XML, and CSS. Acted as a Tier 2 contact for functional bugs and collaborated on project migrations.

Localization HTML XML CSS SharePoint

Localization Lead SSR

RWS

Jan 2010 - Jan 2012 (2 years)

Localized content for Microsoft websites, handling HTML, XML, CSS, and JavaScript. Acted as a Tier 2 contact for functional bugs and collaborated on project migration.

HTML XML CSS JavaScript Client Communication Team Collaboration Localization Quality Assurance

Localization Lead

RWS

Jan 2009 - Jan 2011 (2 years)

Onboarded projects mid-lifecycle to enhance client satisfaction, performing DTP tasks and ensuring successful project outcomes.

Onboarding Client Success

Localization Lead

RWS

Jan 2009 - Jan 2010 (1 year)

Onboarded projects mid-lifecycle to enhance client satisfaction. Performed DTP tasks using InDesign, Illustrator, and Photoshop.

Onboarding InDesign Illustrator Photoshop Localization Team Collaboration Quality Assurance Communication Problem Solving

Localization Engineer

RWS

Aug 2007 - Jan 2009 (1 year 5 months)

Engineered and tested website localization for MS sites, managing communications across multiple subsidiaries and troubleshooting localization issues.

Localization Testing Communication Troubleshooting HTML TFS

Localization Engineer

RWS

Aug 2007 - Jan 2009 (1 year 5 months)

Engineered and published localization pages for Microsoft sites, managing requests from multiple subsidiaries and troubleshooting localization tickets.