Looking for a job

Marie Daubié

@mariedaubie

Message

I build lasting B2B customer relationships and coordinate teams to deliver reliable, solution-based support.

France

Message

What I'm looking for

I'm looking to apply my customer success, account management, and cross-functional coordination experience in an international, fast-paced environment focused on long-term client relationships and solution-based support.

At ThermoFisher Scientific, I coordinated sales, logistics, and production teams while monitoring orders through delivery and resolving complex commercial and operational issues. I built long-term client relationships and supported retention through proactive communication and follow-up.

I've also managed high-end client accounts, delivered international customer support, sold tourism services, and coordinated international seminars. I work fluently in French, English, and Italian, with experience in fast-paced, multicultural environments.

Experience

Work history, roles, and key accomplishments

Customer service specialist

ThermoFisher Scientific

Jan 2021 - Jan 2025 (4 years)

Coordinated between sales, logistics, and production teams, monitored orders from receipt to delivery, and resolved complex commercial and operational issues. Built long-term client relationships and ensured high customer retention through proactive communication.

Customer Service Order Management Cross Functional Collaboration Problem Solving Customer Retention SAP Microsoft Office Teams SharePoint Notion

Luxury client advisor

Approche-sur-mesure

Jan 2021 - Dec 2021 (11 months)

Managed brand and client relations for France and the UK, with support for Germany. Developed and managed high-end client accounts.

Client Relations Account Management Luxury Retail French English German

Travel guide

Eating Europe Food Tours

Jan 2020 - Dec 2020 (11 months)

Sold tourism services, managed international customer relationships, tailored services to customer needs, and created personalised experiences.

Sales Customer Relationship Management Personalization Tourism

Project Coordinator & International Relations Officer

Mémorial de la Shoah

Jan 2017 - Dec 2017 (11 months)

Organised international seminars including logistics, coordination, and scheduling. Liaised with international partners and clients and handled project-related administrative tasks in a multicultural environment.

Project Coordination International Relations Event Planning Administration Multicultural Communication