Seeking a dynamic and innovative work environment that leverages my technical expertise and passion for customer satisfaction.
MEOpen to opportunities
Marian Elsaesser
@marianelsaesser
Customer Support Specialist with a passion for technology and innovation.
AustraliaWhat I'm looking for
As a highly motivated and detail-oriented Customer Support Specialist, I leverage my technical expertise to deliver exceptional customer experiences. With a strong background in robotics and automation, I excel in troubleshooting complex issues and collaborating with cross-functional teams to resolve customer concerns.
With a proven track record of success in freelance and corporate settings, I bring a unique blend of technical acumen and creative problem-solving skills to drive customer satisfaction and loyalty. My passion for innovation and technology fuels my enthusiasm for staying up-to-date with the latest industry trends and advancements.
When I'm not supporting customers, you can find me exploring the latest developments in blockchain technology, indulging in sports, or appreciating the beauty of architecture and design.
Experience
Work history, roles, and key accomplishments
FRCurrent
Created short-form content for companies and influencers on TikTok and Instagram Reels. Assisted in photography for the watch industry.
FRCurrent
Responded to customer inquiries via email, Intercom, and Discord. Escalated complex issues to higher-level support teams. Collaborated with other departments to solve customer issues.
ALCustomer Support Technician
Alpha3i
Oct 2020 - Sep 2021 (11 months)
Prepared hardware for access control, HR, and Manufacturing Execution System. Provided hardware support and service, and managed tickets.
CECommissioned on-site, managed teams for long-term projects. Conducted electrical wiring and temperature controller programming.
Education
Degrees, certifications, and relevant coursework
Marian hasn't added their education
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Browse remote talentTech stack
Software and tools used professionally
Availability
Open to opportunities
Location
AustraliaAuthorized to work in
New Caledonia
FranceJob categories
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