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Mariana SilvaMS
Looking for a job

Mariana Silva

@marianasilva3

I help global clients realize solution value through customer success and data insights.

Brazil
Message

What I'm looking for

I'm looking to grow in customer success, sales, or project coordination, helping clients realize value through high-quality insights, engaging sessions, and cross-functional collaboration.

At LinkedIn, I supported global clients as a Customer Success Analyst, combining data analysis with frequent customer-facing engagement to help clients realize the value of our solutions.

I've also contributed to project management at Stanley Black & Decker and supply chain operations at General Motors, working on OTIF, fill rate, inventory processes, and obsolete-parts mitigation. My International Business background, curiosity, and communicative approach shape how I work across teams and clients.

Experience

Work history, roles, and key accomplishments

CB
Current

Ano sabático

Career Break

Aug 2025 - Present (1 year 2 months)

Worked as Ano sabático at Career Break.

LI

Customer Success Analyst, Global Clients

LinkedIn

Mar 2024 - Aug 2025 (1 year 5 months)

Being part of sales as a customer success analyst makes me experience many aspects of the data analysis for huge clients globally, as well as frequent immersive customer facing.

Stanley Black & Decker, Inc. logoSI

Project Management Intern

Nov 2023 - Feb 2024 (3 months)

Working with proposal reservations of the products, I had a lot of contact with all the proccess of the tools. Behind this I was also responsible for the metric of OTIF, Fill Rate, newspaper of the area and to search improvements for the company.

GM

Supply Chain Intern

General Motors

Feb 2023 - Nov 2023 (9 months)

I used to work with Excel sheets developing the process of Inventory, specially the parts with quality problems. Behind that, we planned all the mitigation of the obsolete parts of the cars, making strategies for decrease the quantity of that, where I developed an analytical way to think. In this role, I had the opportunity to work with a wonderful team and had contact with employees from all arou

Education

Degrees, certifications, and relevant coursework

IT

Illinois Institute of Technology

Business and Technology Specialization

2026 - 2026

ES

EF SET

EF SET English Certificate 70/100 (C1 Advanced)

Issued Sep 2026

FR

FATEC São Caetano do Sul - Antonio Russo

Bachelor of Technology - BTech, International Business/Trade/Commerce

2022 - 2025

AI

Aspire Institute

Aspire Leadership Program

Issued Mar 2025 · Expired Jun 2025

LI

LinkedIn

Skills-First Talent Acquisition

Issued Jun 2024

LI

LinkedIn

Sales Strategy: Qualifying Opportunities

Issued Dec 2024

IO

IELTS Official

International English Language Testing System

Issued Oct 2024

LI

LinkedIn

Smartsheet Essential Training

Issued May 2024

SE

Senac

Marketing and Fashion Communication

Issued Jun 2023 · Expired Jul 2023

SE

SESI

Ensino Médio

2019 - 2021

Tech stack

Software and tools used professionally

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