Victor Dourado
@victordourado
I manage strategic customer relationships, demand planning, and operational improvements in multinational corporate environments.
BrazilWhat I'm looking for
At Cummins Brasil, I manage strategic customer relationships, coordinate critical demands, and help ensure delivery deadlines and customer satisfaction are met.
I work across Logistics, Quality, Commercial, and Engineering to unblock deliveries, align stakeholders, consolidate demand forecasts, and monitor supply-chain flows. I also lead process-improvement initiatives and maintain governance and traceability in Oracle ERP.
Previously at Cummins, I developed operational KPIs, advanced Excel reports, and standardized customer-service routines to support faster, better-informed decisions.
Through Rotary International volunteer leadership, I cofounded a local chapter, negotiated partnerships and sponsorships, led volunteer teams, and delivered events and institutional projects. I'm pursuing opportunities in commercial, customer service, operations, and business development.
Experience
Work history, roles, and key accomplishments
Managed strategic client portfolio, ensuring delivery deadlines and high satisfaction. Led demand planning, supply chain monitoring, and process optimization projects.
Developed and monitored KPIs, created management reports in advanced Excel, and documented processes to support the customer service team.
Monitor Universitário
Universidade Federal de Juiz de Fora (UFJF)
Mar 2021 - Mar 2022 (1 year)
Provided individual and group mentoring to students, coordinated study sessions, and prepared teaching materials aligned with the curriculum.
Cofundador · Diretor de Protocolo e Imagem Pública
Rotary Internacional (Interact / Rotaract)
Mar 2011 - Jul 2018 (7 years 4 months)
Co-founded a local Rotary club, structured governance, and led volunteer teams. Prospected partners and sponsors to ensure project sustainability.
Education
Degrees, certifications, and relevant coursework
Centro Universitário FMU
Bacharelado, Administração
Bacharelado em Administração concluído em 2024, com transferência da Universidade Federal de Juiz de Fora (UFJF) em 2023.
Universidade Federal de Juiz de Fora (UFJF)
Administração
2018 - 2022
Curso de Administração iniciado em 2018, com transferência em 2023 para o Centro Universitário FMU.
Tech stack
Software and tools used professionally
Availability
Location
BrazilAuthorized to work in
Salary expectations
Social media
Job categories
Skills
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