Seeking a challenging role that leverages my analytical skills and customer service experience to drive business growth and success.
Luan Tavares
@luantavares
Business Administration student with experience in sales and customer service.
What I'm looking for
I am an autodidact and fast-learning person with important academic and professional journey towards Business Administration, developing understandings of management and customer service. My experience as a commercial intern has equipped me with the skill to effectively communicate with clients, manage internal demands, and provide my best at customer and sales support.
In my previous roles, I looked after recurrent sales as my main attribution, being used to clients-oriented actions and conversations either B2B or B2C. I am always seeking opportunities to improve my notions as someone frequently able to teach myself whatever wanted, like my advanced/fluent english, Excel essentials, Adobe apps, and even how to produce music outside of carrer matters.
After two years evolving my early carrer and studying Business since High School, I’ve been looking for a more challenging context that can raise my practical knowledge and acquire new learnings. I am now currently pursuing courses involving Data Analysis and Digital Marketing to learn and develop abilities in currently relevant tools for the market, and would love a starting opportunity in one of those areas specially.
Experience
Work history, roles, and key accomplishments
Commercial Intern
Merck S.A.
Feb 2023 - Present (2 years 5 months)
Helped sales specialists with internal demands such as product quotations, Excel reports, sales and clients requests.
- Handled preparation of external tradeshows alongside other company divisions, assisting in key expositions.
- Presented my business division and it’s details to ohter team’s collaborators at internal events
Commercial Intern
Financeira Alfa S.A.
Apr 2022 - Dec 2022 (8 months)
- Elaborated commercial proposals of loans to customers.
- Supported on Customer Service Center, where the waiting line could get to 10 clients for 30 minutes continuously with a team of 8 people, reaching 2nd place in most calls answered per month.
- Assisted sucessfully an elderly customer having a health complication, calming her down and posteriorly solving the reason why the call was made.
Education
Degrees, certifications, and relevant coursework
Luan hasn't added their education
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