At InHire, I analyze customer interactions, provide direct support, and investigate inconsistencies and potential dashboard bugs. I use Excel and Looker to identify data gaps and SQL to extract reports for analysis.
At INTERA, I supported candidates throughout their journey and tracked NPS using Excel. I also created reports analyzing the technology job market and delivered training sessions about the journey.
As a Junior Commercial Consultant at Kaizen - Inteligência Comercial, I supported sales recovery and conversion through customer support, lead negotiation, and sales control using Excel spreadsheets.
At INTERA, I attracted candidates to the Talent Academy for Tech Recruiters and supported selection and their transition to operations. My work included job postings, candidate support, interview scheduling, and reporting training results.
