Mariam Elizbarashvili
@mariamelizbarashvili
Sales and customer support professional with analytical skills and a track record of exceeding targets.
What I'm looking for
I’m a dedicated sales and customer support professional with strong analytical and communication skills, driven to grow and contribute meaningfully to an organization. After studying English Philology for 2 years, I took a gap year and returned ready to perform and learn.
In my Sales Agent role at Memo Global (8 months), I consistently exceeded monthly sales targets, achieving over 10+ sales compared to the average 5–7. I established strong relationships with clients through WhatsApp to drive long-term engagement.
At Teletech, as a Customer Support Specialist (7 months), I resolved complex financial issues for clients while ensuring compliance with company policies. I also assisted in developing tailored financial solutions under strict regulations to support business funding.
In my Back Office Expert role at Teleperformance (8 months), I handled inbound and outbound customer calls in English, providing clear explanations and resolving complex inquiries. I collaborated with partners to deliver the most suitable solutions, and I performed as a top-closing agent with a record of 29 successfully resolved customer cases in a single day.
Experience
Work history, roles, and key accomplishments
Sales Agent
Memo Global
Consistently exceeded monthly sales targets, achieving 10+ sales compared with a 5–7 average. Built long-term client relationships through proactive WhatsApp engagement.
Back Office Expert
Teleperformance
Handled inbound and outbound customer calls in English, providing clear explanations and resolving complex inquiries. Achieved a record 29 successfully resolved customer cases in a single day and collaborated with partners to deliver suitable client solutions.
Customer Support Specialist
Teletech
Resolved complex financial issues while ensuring compliance with company policies. Assisted in developing tailored financial solutions to support business funding under strict regulations.
Education
Degrees, certifications, and relevant coursework
Mtsignobartukhutsesi
High School
Completed high school at the private school “Mtsignobartukhutsesi”.
Tbilisi State University
English Philology
Studied English Philology in the faculty at Tbilisi State University for two years, then took a gap year.
Availability
Location
Authorized to work in
Job categories
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