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ND@niagaldiouf
Dedicated import/export sales administration assistant with strong client interaction skills.
FranceI am an autonomous and rigorous professional with a Bachelor's degree in international trade. With a solid foundation in business, I have developed a passion for client interaction and support, which motivates me to excel as an import/export sales administration assistant. My experience spans various roles, including customer advisory positions in banking and sales, where I honed my skills in managing customer portfolios and ensuring satisfaction.
In my recent role as a customer advisor for Boursorama Bank, I effectively opened and closed bank accounts while providing essential support to clients through various communication channels. My ability to listen attentively and respond to customer needs has been a key factor in my success. Additionally, I have experience in preparing quotes, managing orders, and ensuring compliance with fulfillment conditions, which are critical in the import/export sector.
I am eager to bring my skills and dedication to a stable position where I can continue to grow and contribute to a dynamic team. My cheerful demeanor and commitment to customer service make me a valuable asset in any organization.
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Work history, roles, and key accomplishments
Boursorama Bank
Oct 2023 - Jan 2024 (3 months)
Served as a Customer Advisor for Boursorama Bank, assisting clients with account management, providing support via email and calls, and ensuring customer satisfaction through attentive service.
Twisto - Keolis
Jan 2023 - Feb 2023 (1 month)
Worked as a Receptionist and Sales Counter Agent, welcoming customers, providing product information, and managing sales transactions. Responsible for selling subscriptions and handling various payment methods.
Legallais
Jan 2021 - Sep 2021 (8 months)
Worked as an Import-Export Sales Assistant, managing administrative document processes, preparing quotes, and handling order management. Engaged in customer communication via phone and email to ensure smooth order fulfillment and client satisfaction.
Caf de Caen
Jun 2021 - Aug 2021 (2 months)
Provided versatile reception services at Caf de Caen, welcoming beneficiaries, managing telephone and email communications, and guiding them through online procedures.
Degrees, certifications, and relevant coursework
Diploma, Sales Administration
2021 - 2023
Studied to become an Import-Export Sales Assistant, gaining skills in administrative document management and customer service.
Bachelor's degree, International Trade
2021 - 2022
Completed a Bac+3 in international trade, focusing on the principles and practices of international business and trade regulations.
Degree, Law
2014 - 2016
Pursued studies in law, focusing on legal principles relevant to business and trade.
FranceYou can contact Niagalé and 90k+ other talented remote workers on Himalayas.
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