Looking for a job

Niagalé Diouf

@niagaldiouf

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Dedicated import/export sales administration assistant with strong client interaction skills.

France

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What I'm looking for

I am looking for a stable job where I can utilize my skills in client interaction and administrative support.

I am an autonomous and rigorous professional with a Bachelor's degree in international trade. With a solid foundation in business, I have developed a passion for client interaction and support, which motivates me to excel as an import/export sales administration assistant. My experience spans various roles, including customer advisory positions in banking and sales, where I honed my skills in managing customer portfolios and ensuring satisfaction.

In my recent role as a customer advisor for Boursorama Bank, I effectively opened and closed bank accounts while providing essential support to clients through various communication channels. My ability to listen attentively and respond to customer needs has been a key factor in my success. Additionally, I have experience in preparing quotes, managing orders, and ensuring compliance with fulfillment conditions, which are critical in the import/export sector.

I am eager to bring my skills and dedication to a stable position where I can continue to grow and contribute to a dynamic team. My cheerful demeanor and commitment to customer service make me a valuable asset in any organization.

Experience

Work history, roles, and key accomplishments

Customer Advisor

Boursorama Bank

Oct 2023 - Jan 2024 (3 months)

Served as a Customer Advisor for Boursorama Bank, assisting clients with account management, providing support via email and calls, and ensuring customer satisfaction through attentive service.

Customer Service Account Management Email Support Document Management

Receptionist / Sales Counter Agent

Twisto - Keolis

Jan 2023 - Feb 2023 (1 month)

Worked as a Receptionist and Sales Counter Agent, welcoming customers, providing product information, and managing sales transactions. Responsible for selling subscriptions and handling various payment methods.

Customer Service Product Knowledge Payment Processing

Import-Export Sales Assistant

Legallais

Jan 2021 - Sep 2021 (8 months)

Worked as an Import-Export Sales Assistant, managing administrative document processes, preparing quotes, and handling order management. Engaged in customer communication via phone and email to ensure smooth order fulfillment and client satisfaction.

Order Management Customer Communications Document Management

Agent d'accueil polyvalente

Caf de Caen

Jun 2021 - Aug 2021 (2 months)

Provided versatile reception services at Caf de Caen, welcoming beneficiaries, managing telephone and email communications, and guiding them through online procedures.

Communication Skills Problem Solving Multitasking