Y C
@yc0
Motivated customer success professional with a focus on client satisfaction.
What I'm looking for
Previously, I worked as a sales representative and onboarding agent at Studapart, where I honed my skills in real estate sales and customer relationship management. My educational background includes a Bachelor Level degree in international sales and a BTS in negotiation and client relations, equipping me with the necessary tools to excel in dynamic environments. I am passionate about leveraging my interpersonal skills to foster strong relationships and deliver exceptional service.
Experience
Work history, roles, and key accomplishments
Operation Customer Success
Teleperformance
Sep 2024 - Jul 2025 (10 months)
Provided consultative advice and product support to businesses, helping them achieve their digital marketing goals. Focused on enhancing client satisfaction and driving business growth through effective customer relationship management.
Ads Quality Rater
Welocalize
Nov 2021 - Jan 2024 (2 years 2 months)
Analyzed and evaluated the quality of a search engine algorithm for an AI project. Ensured accuracy and relevance of search results, contributing to the improvement of AI-driven functionalities.
Sales Representative / Onboarding Agent
Studapart
Jan 2019 - Sep 2021 (2 years 8 months)
Managed sales activities and onboarded new clients in the real estate sector. Developed strong client relationships and contributed to the expansion of the company's market presence.
Sales Representative B2B
Farmor Saint Thibault des Vignes
Jan 2015 - Dec 2018 (3 years 11 months)
Engaged in B2B sales, focusing on business development for first aid materials. Successfully identified and secured new business opportunities, contributing to revenue growth.
Education
Degrees, certifications, and relevant coursework
Utec Avon
Licence Pro Commerce International, International Commerce
2017 - 2018
Completed a professional license in international commerce, focusing on global business practices and trade regulations. Developed skills in international sales and marketing strategies.
UTEC Emerainville
BTS Négociation et relation client, Sales and Marketing
2015 - 2017
Obtained a two-year technical degree in negotiation and customer relations. Gained expertise in sales techniques, customer service, and client relationship management.
Lycée Charles le Chauve
BAC Economique et social, Economics and Social Sciences
2011 - 2014
Completed a high school diploma with a focus on economics and social sciences. Developed foundational knowledge in economic principles and societal structures.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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