MGMariafernanda Garcia
@mariafernandagarcia1
Bilingual sales representative with a focus on customer satisfaction.
United StatesWhat I'm looking for
I am a dedicated bilingual sales representative with a strong commitment to providing exceptional customer service. My experience at Extra Space Storage and Charter Communications has equipped me with the skills to adapt to diverse customer needs and resolve escalations effectively. I pride myself on my ability to listen attentively and empathize with customers, ensuring their satisfaction and loyalty.
Throughout my career, I have consistently exceeded sales goals and tailored services to meet individual client requirements. My role at Bushland Ranch Store allowed me to develop the company's online presence while managing customer concerns with effective solutions. I am passionate about building sustainable connections with clients and enhancing their overall experience.
Experience
Work history, roles, and key accomplishments
Bilingual Sales Representative
Extra Space Storage
Adapted to a variety of customer needs to adequately provide exceptional service and an ample amount of customer service satisfaction. Resolved customer escalations by providing attentive listening and being sympathetic toward their frustrating circumstances.
Bilingual Sales Representative | Account Manager
Charter Communications
Proactively addressed client de-escalation situations to ensure the satisfaction of customer’s experience. Strived to tailor services to meet individual customer needs, which then contributed to increased client loyalty. Consistently executed daily sales goals set by the company and increasingly exceeded goals.
Foreign Exchange | Sales | Finance
Bushland Ranch Store
Constantly established sustainable connections and trust with loyal customers through receptive communication. Handled foreign exchange operations and developed the company's website and online catalog. Effectively managed customer concerns and reviews, providing convenient solutions and resorts.
Education
Degrees, certifications, and relevant coursework
TUTexas Tech University
Bachelor of Arts, Public Relations & Strategic Communication Management
Currently pursuing a Bachelor of Arts in Public Relations & Strategic Communication Management at Texas Tech University. Expected to graduate in 2028.
LCLaredo College
Associate in Business Administration, Business Administration
Grade: Cum Laude
Graduated with an Associate in Business Administration from Laredo College. Achieved Cum Laude honors.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
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