Ashlynn Santiago

I am a bilingual English/Spanish professional with a robust background in sales, customer relations, and data entry. My experience spans various roles, including Customer Service Supervisor, where I successfully closed high-ticket commercial sales, generating over $100,000 in profit in 2024. My ability to build strong client relationships and understand customer needs has been pivotal in driving sales and maintaining customer satisfaction.

Throughout my career, I have demonstrated a commitment to excellence by cross-training in multiple departments, ensuring I understand all company needs, and training new employees. I have effectively utilized CRM software, including Salesforce and Zendesk, to analyze customer service requests and improve business performance. My creative problem-solving skills and attention to detail have allowed me to audit internal data and processes, leading to significant enhancements in operational efficiency.