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@arlyssnunez
Committed professional with experience in customer service and sales.
As a highly motivated and organized individual, I have a proven track record of exceeding sales goals and driving customer satisfaction in the retail industry. With experience in customer service, sales, and merchandising, I possess excellent communication skills and am skilled in upselling, cross-selling, and providing personalized recommendations to customers.
Throughout my academic and professional journey, I have developed strong time management and computer literacy skills, with proficiency in Microsoft Excel. I am also bilingual, speaking both English and Spanish, and have been recognized with the Bilingual Seals Program.
I am eager to leverage my combined knowledge and skills to enhance business performance and contribute to a dynamic team. With a strong educational background in Graphic Design and Marketing, as well as Public Relations and Marketing, I am confident in my ability to make a positive impact.
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Work history, roles, and key accomplishments
Air Canada
Jul 2023 - Jan 2024 (6 months)
Assisted all types of travelers through journey, checked passengers in and baggage, verified documents, issued boarding passes, and performed gate duties.
MarketSource
Jan 2023 - Jul 2023 (6 months)
Engaged with customers, understood customers’ needs, ensured a positive shopping experience, and answered questions and offered recommendations.
DSW (Designer Shoe Warehouse)
Aug 2022 - Jan 2023 (5 months)
Provided excellent customer service, greeted and assisted customers, answered questions pertaining to products, and offered personalized recommendations based on needs.
Degrees, certifications, and relevant coursework
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