Maria Fernanda Chaparro
@mariafernandachaparro
Hi, I'm Maria and I'm based in Mexico. I have a degree in International Relations.
MexicoWhat I'm looking for
Experienced in customer service and administration with an International Relations degree. High attention to detail and adaptability to new technologies. Seeking to use project management skills to improve communication and organization. Looking to be part of a company that values honesty, responsibility, respect, and equity.
Experience
Freelance Transcriptionist
REV
Jun 2022 - Present (1 year 11 months)
Transcribed all audible English speech in an audio file using the company’s transcription tool.
Commercial Intern
Capital H
Mar 2021 - Jun 2021 (3 months)
Assisted the commercial executive with monthly sales reports, participated in meetings with clients, created commercial proposals, updated client files, and organized the filing systems.
Candidate Experience Specialist
Listopro
Jun 2021 - Mar 2022 (9 months)
Communicated with candidates to know their expectations and dream job. Connected them with our clients and negotiated with them to accept job opportunities. Guided candidates through the recruitment processes, made sure our team provided great service and reached our metrics.
Bilingual Phone Agent
Teleperformance
Jun 2019 - Sep 2020 (1 year 3 months)
Handled calls with customers in the USA and Canada regarding car reservations. Maintained monthly goals and quality performance.
Tech stack
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