Ashleigh Allen

I’m an experienced human services and operations professional with 13+ years of leadership in facility management, client services, eligibility assessment, and case documentation. I’m known for strong organizational skills, attention to detail, and effective problem-solving—especially when accuracy and timelines matter.

In my current role, I conduct eligibility assessments for ADA paratransit applicants, including in-person interviews and mobility evaluations. I review applications, intake forms, professional verifications, and supporting documentation to determine service eligibility, then prepare and submit eligibility determinations within required ADA and contractual timelines while maintaining data integrity through electronic approval and certification processes. Previously, as a Facility Manager for an adult program, I managed daily facility operations to ensure safety, quality care, and regulatory compliance, supervised care services for elderly and disabled individuals, and implemented quality assurance practices to improve outcomes and client satisfaction.