Christina Davila
@christinadavila
Front-desk healthcare receptionist and consultative retail sales associate, known for empathetic service, HIPAA-compliant care, and detail accuracy.
What I'm looking for
I’m a people-centered professional who thrives in fast-paced, high-trust environments—bringing consultative selling strengths from luxury retail and compassionate, detail-oriented patient care from a primary care office. I build genuine connections, stay composed under pressure, and solve problems with warmth and professionalism.
In healthcare, I serve as the compassionate first point of contact for patients, managing appointment scheduling and confirmations through electronic health record (EHR) systems. I verify insurance eligibility, collect co-pays, maintain accurate billing documentation, and handle sensitive information with strict HIPAA confidentiality.
I also balance operational precision through multi-line phone management, patient intake, and record updates, ensuring smooth daily clinic operations. Across retail, I deliver personalized consultative sales, process transactions accurately with POS systems, manage cash handling and inventory, and support a welcoming, customer-first culture.
Experience
Work history, roles, and key accomplishments
Medical Receptionist
Aditya Chopra M.D. PC
Mar 2025 - Present (1 year 3 months)
Served as the compassionate first point of contact for patients in a fast-paced geriatric and primary care office, providing empathetic front-desk support. Managed EHR-based appointment scheduling, insurance eligibility and co-pay collection, and maintained HIPAA-compliant confidentiality while triaging multi-line phone inquiries.
Jewelry Sales Associate
Smyth Jewelers
Oct 2021 - Dec 2024 (3 years 2 months)
Provided personalized, consultative sales experiences for luxury and fine jewelry by building relationships and guiding purchasing decisions based on customer needs. Processed POS and cash transactions accurately, handled inquiries and returns professionally, and supported inventory accuracy and visual merchandising standards.
Education
Degrees, certifications, and relevant coursework
Severna Park High School
High School Diploma, High School
Earned a High School Diploma from Severna Park High School.
Anne Arundel Community College
Some College Coursework
Completed some college coursework at Anne Arundel Community College.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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