margaret gitau

As a Mental Health VA Specialist with HIPAA certification and hands-on experience in therapy practice administration, I support mental health professionals by keeping their clinical documentation, scheduling, and administrative operations organized, efficient, and compliant. Working with therapy practices has taught me that strong systems, accurate documentation, and confidentiality are essential to delivering quality patient care while protecting therapist wellbeing.

I help therapists, counselors, and mental health practices manage their session documentation and administrative workload so they can focus more on direct client care. What I do best: Session transcription & organization (Otter.ai specialist), Professional clinical documentation, HIPAA-compliant therapy practice administration, Therapy scheduling (Doxy.me, Google Calendar). Patient intake forms & onboarding management, Telehealth coordination & session management, Open EMR & EHR system support ,Email management & patient communication ,Risk assessment & safety documentation and Administrative support ensuring smooth operations.

Why work with me? I combine real healthcare environment experience with deep understanding of mental health workflows. I'm HIPAA certified and understand the critical importance of confidentiality, accuracy, and professionalism when supporting therapists and clients.

I am: HIPAA certified & security-conscious, Detail-oriented with clinical documentation expertise, Reliable and consistent in delivering quality work, Comfortable with telehealth platforms (Zoom, Doxy.me, Google Meet), Adaptable and quick to learn new systems, Experienced with Otter.ai transcription & clinical note creation, Committed to supporting practices efficiently across time zones

What I bring: Deep understanding of therapy workflows & clinical processes, Professional clinical documentation skills, Strong organizational & coordination abilities ,Clear, professional, empathetic communication ,Technical proficiency (Otter.ai, Doxy.me, Open EMR, Zoom, Zapier), Security & HIPAA compliance knowledge

I save therapists 5-7 hours per week on administrative work by handling session transcription, clinical documentation, and practice coordination letting them focus on what matters most client care.

If you're a therapist, counselor, or mental health practice looking for dependable virtual support to streamline your documentation, scheduling, and administrative processes, I'd be happy to support you.