Looking for a job

Orpher Kiania

@orpherkiania

Message

I streamline patient scheduling, documentation, and EMR support for healthcare teams.

Kenya

Message

What I'm looking for

I'm looking for a remote healthcare support role where I can manage patient scheduling, medical documentation, EMR records, and administrative coordination while protecting patient confidentiality and supporting providers across time zones.

I've supported Family Care Health Centre and Kambirwa Health Centre with patient registration, referral documentation, digital records, medication requests, appointment scheduling, and provider calendar management.

At Kambirwa Health Centre, I managed intake for more than 60 patients through email and phone communication, achieved a 95% patient satisfaction rate, and reduced no-shows by 60% through appointment reminders and scheduling improvements.

I'm a Certified Medical Virtual Assistant committed to accurate documentation, HIPAA compliance, confidentiality, and compassionate remote support. My background in customer service with the National Police Service also strengthened my ability to handle confidential information and remain professional in high-pressure situations.

Experience

Work history, roles, and key accomplishments

Current

Virtual Medical Assistant

Current

Family Care Health Centre

Jun 2026 - Present (3 months)

Registered new patients and collected demographic and insurance information. Prepared referral documentation, organized digital patient records, tracked medication requests, and scheduled appointments while maintaining confidentiality.

Medical Data Entry Patient Scheduling Calendar Management Email Management HIPAA compliance Patient Communication Administrative Support

Education

Degrees, certifications, and relevant coursework

Udemy

Certified Medical Virtual Assistant, Medical Virtual Assistance

Completed a certification program in medical virtual assistance, covering healthcare administration, patient communication, scheduling, documentation, medical terminology, and remote healthcare support.