Josphine Wanjiku

I am a Certified Medical Virtual Assistant with over 2 years of experience providing administrative and clinical support to healthcare providers, including work with an American hospital. I specialize in medical billing, insurance claims processing, electronic health records (EHR) management, patient scheduling, HIPAA compliance, and telehealth support.

I have hands-on experience managing patient scheduling and virtual appointments, maintaining and updating EHRs across multiple providers, and supporting telehealth consultations via Zoom and Teams. I have processed insurance claims, handled billing follow-ups, and communicated with patients regarding billing, eligibility, and appointment reminders.

I bring dependable virtual support that helps healthcare professionals streamline operations and enhance patient care, backed by formal training in medical virtual assistance, medical terminology, data analytics, HIPAA compliance, and project management.